Critical Incident Resolution Specialist

Dispute Resolution SpecialistWe're seeking a proactive and empathetic professional to handle employee and stakeholder concerns with professionalism, discretion, and care.Key Responsibilities:Receive, log, and manage all formal grievances and complaints.Conduct impartial investigations through interviews, data collection, and documentation.Mediate between...

Grievance Resolution SpecialistWe are seeking a highly skilled Grievance Resolution Specialist to join our team.The ideal candidate will have 1-2 years of experience in resolving grievances and possess excellent communication and problem-solving skills.Key Responsibilities:Resolve customer complaints and issues in a fair and timely manner.Analyze situations,...

Dispute Resolution SpecialistWe seek experienced professionals to manage and resolve customer disputes and fraud cases, focusing on Mastercard chargeback processes.

As a Crisis Resolution Specialist, you will bridge the gap between technical teams to provide seamless support to customers. This role requires close collaboration with Support, Engineering, and Infrastructure teams to identify and resolve production issues in our application.

Job Title: Critical Care Physician SpecialistCritical Care Medicine ExpertiseWe seek a highly skilled medical professional with expertise in critical care medicine to join our team.Provide comprehensive care to critically ill patients.Perform life-saving procedures including intubation, central line insertion, and ventilation management.

Complaints Resolution ExpertAs a Grievance Officer, you will be responsible for managing all aspects of complaints resolution across various channels.Key Responsibilities:Manage day-to-day grievances via email/phone and other channels, acknowledging customer complaints within specified timelines, sorting and prioritizing severity and urgency, and driving...

Job Opportunity: Senior Data Protection SpecialistWe are seeking an accomplished Senior Data Protection Specialist to spearhead our data protection initiatives. The ideal candidate will be responsible for implementing robust data protection frameworks, managing sensitive data incidents, and ensuring seamless compliance with regulatory requirements.The...

Production Support Specialist for Payment SystemsWe are seeking a skilled and experienced Production Support Specialist to join our team in the payment systems domain. In this role, you will be responsible for ensuring the uptime and stability of critical banking applications.Monitor application health, system alerts, and perform incident management to...

At Birlasoft, we're committed to transforming the way our clients think about digital transformation.Job SummaryWe're seeking a skilled Security Operations Center (SOC) Specialist with a passion for information security and a drive to make a real impact. As a key member of our SOC team, you will be responsible for providing technical and functional support...

Cloud Support SpecialistObjective - 7+ years of experience in SRE Application Support.We are seeking a skilled Cloud Support Specialist with hands-on experience in supporting cloud-hosted applications, particularly on AWS.Key Responsibilities:Provide SRE L1/L2 support for applications hosted on AWS, ensuring high availability and performance.Monitor...