Dispute Resolution Specialist

3 days ago


Nagpur, Maharashtra, India beBeeConflictResolution Full time ₹ 9,00,000 - ₹ 15,00,000
Dispute Resolution Specialist

We're seeking a proactive and empathetic professional to handle employee and stakeholder concerns with professionalism, discretion, and care.

Key Responsibilities:
  • Receive, log, and manage all formal grievances and complaints.
  • Conduct impartial investigations through interviews, data collection, and documentation.
  • Mediate between parties to reach fair and timely resolutions.
  • Ensure compliance with internal policies and applicable labor laws.
  • Advise employees and management on dispute resolution procedures.
  • Identify recurring patterns and suggest process or policy improvements.
Requirements:
  • Bachelor's degree in Human Resources, Law, Psychology, Business Administration, or a related field.
  • 1–2 years of experience in dispute handling, employee relations, or a similar role.
  • Strong conflict resolution and investigative skills.
  • Ability to stay objective and unbiased in sensitive situations.
  • High levels of discretion, confidentiality, and professionalism.
  • Excellent written and verbal communication skills.
Why this role is important

This position plays a critical role in maintaining a positive and respectful work environment. By handling grievances and disputes effectively, you'll contribute to the well-being of employees and the success of our organization.



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