Senior Credit Card Fraud Analyst

4 days ago


Nagpur, Maharashtra, India beBeeFraud Full time ₹ 90,00,000 - ₹ 1,20,00,000
Credit Cards Fraud Investigator Job Description

We are seeking a highly skilled professional to join our team as a Credit Cards Fraud Investigator.

  • The ideal candidate will have strong analytical skills and be able to investigate and analyze fraud and dispute cases related to Mastercard transactions.

Key Responsibilities:

  • Investigate and analyze fraud and dispute cases, ensuring timely resolution according to defined Service Level Agreements.
  • Review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities.
  • Collaborate with cross-functional teams, including fraud prevention, risk, compliance, and customer service teams, to ensure seamless case resolution.
  • Identify patterns and trends in fraud and disputes to recommend process improvements and mitigation strategies.

Required Skills & Qualifications:

  • Any Graduate
  • Minimum 1-4 years of experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry.
  • Strong knowledge of payment processing systems, card schemes (preferably Mastercard), and fraud detection methodologies.
  • Analytical mindset with the ability to interpret complex transaction data and detect irregularities.

Benefits:

  • Rotational shifts (including night shifts)


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