Technical Support Specialist
2 days ago
NCS Group is a leading technology services firm that operates across the Asia Pacific region. With over 20 cities and a diverse workforce of 12,000, we deliver large-scale projects for governments and enterprises in Singapore and the APAC region.
The role of L2 Support Engineer/Sr.Support Engineer is key to our success, as you will be handling incidents and service requests from end-users while following standard methods and procedures for each application.
You will be responsible for taking end-to-end ownership and resolving all L2 billing production issues, acting as liaison between other IT teams if required to resolve the production issues. You will also track and manage incidents assigned to L2 to ensure timely and effective resolution.
As a team player, you will facilitate mass error root cause analysis to ensure timely follow-up and proper closure of issue. Proactively seeking to minimize production issue or improve billing batch jobs performance, you will ensure service levels (SLA) for all billing batch jobs, Bill Fallouts, Incidents Resolution, etc. are met.
We offer an estimated salary of $80,000 - $110,000 per year, depending on experience, and a competitive benefits package. If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you.
-
Technical Support Specialist
2 days ago
Pune, Maharashtra, India ProPMO Services Private Limited Full timeJob Title: Technical Support SpecialistLocation: Mumbai/PuneEstimated Salary: ₹8,00,000 - ₹12,00,000 per annumAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at ProPMO Services Private Limited. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers,...
-
Technical Support Specialist
1 week ago
Pune, Maharashtra, India Aricent Full timeJob DescriptionWe are seeking an experienced Technical Support Specialist to join our Aricent team. As a key member of our IT department, you will provide exceptional technical support to our users, ensuring they receive the highest level of service and experience.About the RoleAs a Technical Support Specialist, your primary responsibility will be to provide...
-
Technical Support Specialist
2 days ago
Pune, Maharashtra, India Sampoorna Consultants Pvt. Ltd Full timeJob Title: Technical Support Specialist\Company Overview: Sampoorna Consultants Pvt. Ltd is a leading provider of technical support services, with a global presence and a team of experts who are passionate about delivering exceptional service.\Estimated Salary: ₹1,200,000 - ₹2,400,000 per annum\Job Description:\We are seeking an experienced Technical...
-
Technical Support Specialist
1 week ago
Pune, Maharashtra, India Right Move Staffing Solutions Private Limited Full timeJob OverviewRight Move Staffing Solutions Private Limited is seeking a skilled Technical Support Specialist to join their team. In this role, you will be responsible for providing top-notch technical support to US and Canadian employees related to IT issues.
-
Technical Support Specialist
2 days ago
Pune, Maharashtra, India Right Move Staffing Solutions Private Limited Full timeJob Title:**Technical Support Specialist** We are seeking a highly skilled Technical Support Specialist to join our team at Right Move Staffing Solutions Private Limited. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients. Estimated Salary: ₹800,000 - ₹1,200,000 per annum (based on...
-
Technical Support Specialist
2 weeks ago
Pune, Maharashtra, India UST Full timeAbout UST: A leading company in the field of research and development, UST is seeking a highly skilled Technical Support Specialist to join our team.The salary for this position is approximately $85,000 - $110,000 per year, depending on experience.Job DescriptionWe are looking for a Technical Support Specialist with 5+ years of experience in R&D...
-
Technical IT Support Specialist
2 weeks ago
Pune, Maharashtra, India ITC Infotech Full timeAbout the RoleWe are seeking a highly skilled Technical IT Support Specialist to join our team at ITC Infotech. In this role, you will provide expert technical support and troubleshooting services for our clients.Job SummaryThis is an exciting opportunity for an experienced IT professional to work with our cutting-edge technology solutions. As a Technical IT...
-
Technical Support Specialist
2 weeks ago
Pune, Maharashtra, India Accops Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Accops. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.About the RoleThe Technical Support Specialist will be responsible for troubleshooting and resolving...
-
Technical Support Specialist
2 weeks ago
Pune, Maharashtra, India Convergint Asia Pacific Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Convergint Asia Pacific. As a Technical Support Specialist, you will be responsible for delivering exceptional customer service and support to our clients.Responsibilities:Ensure client satisfaction through prompt and efficient resolution of technical issues.Manage...
-
IT Technical Support Specialist
3 weeks ago
Pune, Maharashtra, India Secret Technologies India Full timeAbout the JobWe are seeking a skilled IT Technical Support Specialist to join our team at Secret Technologies India, a leading software technology training and development company based in Pune.
-
Technical Support Specialist
1 week ago
Pune, Maharashtra, India Convergint Asia Pacific Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Convergint Asia Pacific. This role is ideal for individuals who have excellent problem-solving skills, a strong customer-centric approach, and experience in technical support.Job DescriptionProvide top-notch technical support to our clients, ensuring their...
-
Technical IT Support Specialist
2 weeks ago
Pune, Maharashtra, India The Mice Groups, Inc. Full timeJob Title: Technical IT Support SpecialistWe are seeking an experienced and skilled IT Support Specialist to join our team at The Mice Groups, Inc. in Hinjewadi Pune.About the RoleThe successful candidate will be responsible for ensuring smooth computer operations and facilitating organizational tasks by addressing user help requests, documenting issues, and...
-
Technical Systems Support Specialist
1 week ago
Pune, Maharashtra, India POWER IT SERVICES Full timeJob OverviewPURPOSE: POWER IT SERVICES is seeking a skilled Technical Systems Support Specialist to provide expert-level technical support for our PureFlex infrastructure.
-
Technical Support Specialist
1 month ago
Pune, Maharashtra, India BMC Software, Inc. Full timeBMC Software, Inc. offers a competitive salary of $80,000 - $110,000 per year for this Technical Support position.We are an award-winning, equal opportunity employer with a culturally diverse and fun work environment. Our team is driven by a passion to make a difference in the lives of our customers.As a Technical Support Specialist, you will be responsible...
-
Technical Support Specialist
3 weeks ago
Pune, Maharashtra, India Veradigm Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Veradigm. This role is responsible for providing exceptional technical support to clients, ensuring timely and effective resolution of their queries.Job SummaryThe successful candidate will have 2-3 years of relevant work experience in a technical support...
-
Technical Support Specialist
3 weeks ago
Pune, Maharashtra, India TransPerfect Full timeJob Summary:">We are seeking a highly skilled Technical Support Specialist to join our team at TransPerfect. As a key member of our Service Desk, you will be responsible for providing exceptional support to our customers through various channels, including phone, email, and chat.About the Role:">In this role, you will work closely with our internal teams to...
-
Wipro Technical Support Specialist
2 weeks ago
Pune, Maharashtra, India Wipro Full timeJob SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Wipro.This role involves providing technical assistance and support to our customers via phone, email, or on-site visits. The successful candidate will be responsible for troubleshooting and resolving technical issues related to hardware, software, and...
-
Global Technical Support Specialist
2 weeks ago
Pune, Maharashtra, India Johnson Controls Full timeAbout the RoleWe are seeking a highly skilled Global Technical Support Specialist to join our team at Johnson Controls.As a Global Technical Support Specialist, you will play a critical role in providing technical support to customers worldwide. Your expertise in troubleshooting Building Management Systems (BMS) and Energy Management Systems (EMS) will be...
-
Technical Support Specialist
2 days ago
Pune, Maharashtra, India Grand View Research Full timeOverviewWe are looking for a Technical Support Specialist to join our team at Grand View Research. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting for hardware, software, and network-related issues.Key ResponsibilitiesInstall, configure, and maintain computer systems, servers, and network...
-
Technical Support Specialist
2 weeks ago
Pune, Maharashtra, India TransPerfect Full timeAt TransPerfect, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you will be responsible for providing exceptional service and support to our customers through various channels.Job DescriptionIn this role, you will be the first point of contact for our customers, handling a high volume of...