Critical Incident Resolution Lead

Job Title: Major Incident ManagerOur organisation is seeking a skilled Major Incident Manager to lead the resolution of critical incidents and restore services efficiently.Key Responsibilities:Manage and lead the resolution of critical incidents to restore services promptly.Coordinate cross-functional teams to identify root causes and implement effective...

Job SummaryLead and direct all activities during a major incident, maintaining a sense of urgency to ensure swift and effective restoration.Facilitate technical troubleshooting efforts and engage additional technical support as needed, including vendor support.Collaborate with technical teams and form action plans for incident recovery with specific actions,...

Incident Resolution SpecialistWe are seeking a skilled Incident Resolution Specialist to join our team. As an Incident Resolution Specialist, you will be responsible for resolving complex technical issues in a timely and efficient manner.

Job DescriptionThis role involves working closely with cross-functional teams to detect, analyze and resolve incidents efficiently.The Incident Response Engineer will be responsible for handling and mitigating critical system incidents, ensuring minimal downtime and rapid recovery of services.Key responsibilities:Incident detection & monitoring: Implement...

Life at MXWe are driven by our moral imperative to advance mankind - and it all starts with our people, product and purpose. We always carry a deep sense of drive and passion with us. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow, MX is the right place for you.Come build with us and be part of...

Job TitleAchieve Incident Management ExcellenceDescription:Resolve L1.5 infrastructure and application related issues efficiently, leveraging knowledge articles.Maintain continuous alert monitoring and acknowledge incidents according to defined SLAs.Perform routine health checks and monitor the performance of infrastructure components and applications.Engage...

Incident Management ExpertiseAs a seasoned incident manager, you will lead and direct all activities during major incidents, maintaining a sense of urgency to ensure swift and effective restoration. Your expertise in facilitating technical troubleshooting efforts, engaging additional technical support as needed, and collaborating with technical teams will be...

Job Title: Crisis Resolution LeaderA prominent liner shipping company is seeking a skilled professional to manage and lead the resolution of critical incidents, ensuring efficient service restoration.Key Responsibilities:Lead cross-functional teams to identify root causes and implement solutions for major incidents.Maintain open communication with...

2 - 3 Years1 OpeningChennaiRole descriptionIncident Management Specialist – Key Responsibilities and QualificationsPrimary Responsibilities:Effectively understand and respond to client queries via phone, email, and instant messaging, ensuring all issues and requests are accurately logged in the ticketing system.Utilize the Incident Management System to...

A globally focused shipping and terminal organisation.Achieve its goals by successfully innovating and creating world class solutions.About Our ClientWith a fleet of 266 modern container ships and a total transport capacity of million TEU, the client is one of the world's leading liner shipping companies.Job DescriptionManage and lead the resolution of major...