Critical System Incident Responder

5 days ago

Chennai, Tamil Nadu, India beBeeIncident Full time ₹ 1,04,000 - ₹ 13,08,780
Job Description

This role involves working closely with cross-functional teams to detect, analyze and resolve incidents efficiently.

The Incident Response Engineer will be responsible for handling and mitigating critical system incidents, ensuring minimal downtime and rapid recovery of services.

  • Key responsibilities:
  • Incident detection & monitoring: Implement real-time incident detection using tools like PagerDuty/Opsgenie/VictorOps for on-call alerting and escalations.
  • Monitor system health, logs and telemetry using Splunk/Elastic Stack (ELK)/Sentry/Grafana Loki to identify early warning signs of system failures.
  • Configure and fine-tune SIEM solutions (Splunk/Graylog/Wazuh) for log-based security and operational threat detection.
Requirements

To be successful in this role, you should have the following qualifications:

  • Education: Bachelor's or Master's degree in Computer Science, Engineering or a related field.
  • Experience: 3+ years of hands-on experience in incident response, system monitoring and operational troubleshooting.
  • Monitoring & Alerting Expertise: Proficiency with PagerDuty/Opsgenie/VictorOps/Splunk/Elastic Stack (ELK)/Sentry/Grafana Loki.
  • Incident Response & RCA: Experience conducting root cause analysis (RCA) and post-mortem reviews.
  • Automation & Scripting: Hands-on experience with Python/Bash/Ansible to develop automation scripts for incident resolution.
  • Security Incident Handling: Familiarity with SIEM tools (Splunk/Graylog/Wazuh) and forensic analysis tools (TheHive/Velociraptor).
  • CI/CD & Incident Remediation: Understanding of automated rollback strategies, self-healing systems and deployment remediation.
Benefits

As an Incident Response Engineer at Centific, you will have access to:

  • High-Impact Role: Be at the forefront of mitigating critical system incidents and ensuring business continuity.
  • Cutting-Edge Technology: Work with modern automation, monitoring and security tools.
  • Global Exposure: Collaborate with teams supporting enterprise-scale infrastructure worldwide.
  • Career Growth: Access to security certifications, SRE training and industry-leading upskilling programs.
  • Work-Life Balance: Hybrid work model, shift flexibility and wellness programs.
Collaboration & Training

We are looking for a team player who can:

  • Coordinate incident response drills and tabletop exercises to improve team readiness.
  • Train operational teams in incident detection, escalation and response best practices.
  • Work closely with SRE, DevOps and Observability Engineers to optimize response workflows and improve system observability.
  • Ensure compliance such as GDPR, HIPAA and ISO 27001 standards in incident handling and logging.
  • Implement threat intelligence feeds to stay ahead of emerging security threats.

You will work with a talented team of professionals who are passionate about incident response and security.

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