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Client Relationship Manager

3 weeks ago

Cochin, Kerala, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 15,00,000
Job Description:

As a seasoned professional, you will be responsible for managing existing client relationships, ensuring timely payments and collections. This role requires excellent communication skills, negotiation abilities, and a strong understanding of billing procedures.

Key responsibilities include:

  • Collection from existing clients
  • Retention
  • Up-sell and Cross-sell experience
  • Proficient in English and Hindi language
  • B2C client handling
  • Interact with existing customers and make follow-up calls
  • Timely payment and collections from the customers
  • Interaction with customers via Emails and over the phone
Required Skills and Qualifications:

To succeed in this role, you will need:

  • Proven experience as a CRM Sr. Executive, Customer Success or Collection Specialist or Business Development role
  • Knowledge of billing procedures and collection techniques
  • Working knowledge of MS Office and databases
  • Excellent communication skills (written and oral)
  • Skilled in negotiation
What We Offer:

This is an exciting opportunity to work in a dynamic environment and contribute to the growth and success of our organization. If you are a motivated and results-driven individual who thrives in a fast-paced setting, we encourage you to apply.

Interested candidates can submit their resume to initiate the hiring process.