Client Relationship Executive

4 days ago

Cochin, Kerala, India FLUENT FLOW ENGLISH ACADEMY Full time ₹ 1,80,000 - ₹ 3,00,000 per year

DUTIES AND RESPONSIBILITIES

  1. Building and maintaining strong client relationships: Develop trust, rapport, and understanding with clients to ensure long-term partnerships.

  2. Understanding client needs: Identify client goals, challenges, and expectations to provide tailored solutions.

  3. Providing excellent customer service: Respond promptly to client inquiries, concerns, and issues.

  4. Identifying new business opportunities: Recognize potential upsell or cross-sell opportunities and present them to clients.

  5. Developing and implementing client strategies: Create plans to meet client objectives and ensure successful project delivery.

  6. Collaborating with internal teams: Work with sales, marketing, and delivery teams to ensure seamless client experience.

  7. Managing client expectations: Set realistic expectations, negotiate contracts, and ensure client satisfaction.

  8. Analyzing client feedback: Gather feedback, identify areas for improvement, and implement changes to enhance client satisfaction.

For more details call or WhatsApp

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Health insurance
  • Internet reimbursement
  • Provident Fund

Ability to commute/relocate:

  • Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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