 
						Client Relationship Executive
4 days ago
DUTIES AND RESPONSIBILITIES
- Building and maintaining strong client relationships: Develop trust, rapport, and understanding with clients to ensure long-term partnerships. 
- Understanding client needs: Identify client goals, challenges, and expectations to provide tailored solutions. 
- Providing excellent customer service: Respond promptly to client inquiries, concerns, and issues. 
- Identifying new business opportunities: Recognize potential upsell or cross-sell opportunities and present them to clients. 
- Developing and implementing client strategies: Create plans to meet client objectives and ensure successful project delivery. 
- Collaborating with internal teams: Work with sales, marketing, and delivery teams to ensure seamless client experience. 
- Managing client expectations: Set realistic expectations, negotiate contracts, and ensure client satisfaction. 
- Analyzing client feedback: Gather feedback, identify areas for improvement, and implement changes to enhance client satisfaction. 
For more details call or WhatsApp
Job Types: Full-time, Permanent, Fresher
Pay: ₹15, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Provident Fund
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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