System Support Specialist

2 weeks ago

Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 25,00,000
Job Role: Technical Support SpecialistTechnical Support Engineer

This is a pivotal role in ensuring the availability and operational efficiency of freight pay systems.

  • Provide technical support for freight pay systems, focusing on Java SE, front-end/HTML, and scheduling tools.
  • Troubleshoot complex system issues, leveraging debugging expertise in Java SE and supporting front-end/HTML development.
  • Manage system enhancements and upgrades to minimize disruption to business operations.
  • Collaborate with internal stakeholders, business teams, and external vendors to resolve technical challenges and implement solutions.
  • Lead initiatives to improve system processes, performance, and reliability.
  • Document technical issues, resolutions, and best practices for future reference.
  • Mentor junior team members to foster knowledge-sharing and continuous learning.

Key Qualifications:

  • Bachelor's degree in Information Technology or Computer Science.
  • Relevant certifications are a plus.

Experience:

  • 6-7 years of experience in technical support or system administration.
  • Proven background in freight payment systems or logistics-related technologies.

Technical Skills:

  • Advanced troubleshooting and debugging in Java SE.
  • Hands-on experience with front-end technologies (HTML).
  • Strong experience with Atomic Scheduling Tool troubleshooting and support.
  • Proficiency in freight pay systems and ERP platform integration.
  • Solid understanding of system administration best practices.

Preferred:

  • Familiarity with scripting or programming languages.
  • Exposure to cloud platforms within system support contexts.
  • Knowledge of database management and reporting tools.

In this dynamic environment, we value collaboration, innovation, and continuous learning. If you're passionate about delivering exceptional technical support, apply today as a Technical Support Engineer

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