Microsoft System Support Specialist

11 hours ago


Bengaluru, Karnataka, India beBeeMicrosoft Full time ₹ 8,00,000 - ₹ 12,00,000

Job Role: Microsoft System Support Specialist

We are seeking an experienced Microsoft System Support Specialist to join our team. As a key member of our IT Infrastructure function, you will be responsible for delivering exceptional support services to our clients.

The ideal candidate will have a proven track record of providing top-notch technical support for Microsoft systems, including Windows 7, 8.1, and 10. You should possess in-depth knowledge of PC hardware architecture and typical desktop applications such as MS Office, virus scans, and Ghost.

A successful candidate will also have hands-on experience with SCCM and operations, including installing applications and managing patches. Additionally, they should have prior experience in Remote Desktop support and a solid understanding of network fundamentals, including TCP/IP, DNS, DHCP, and other related concepts.

Key Responsibilities:

  • Provide timely and effective support for Microsoft system-related issues.
  • Analyze and resolve complex technical problems using a variety of troubleshooting techniques.
  • Develop and maintain strong relationships with internal stakeholders and clients to ensure seamless communication and collaboration.
  • Stay up-to-date with the latest Microsoft technologies and best practices to deliver exceptional service.

Requirements:

  • 5 years of experience supporting Microsoft systems in an IT Infrastructure function.
  • In-depth knowledge of PC hardware architecture and typical desktop applications.
  • Hands-on experience with SCCM and operations, including installing applications and managing patches.
  • Prior experience in Remote Desktop support and a solid understanding of network fundamentals.

Benefits:

  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.
  • A competitive salary and benefits package.

Others:

  • Maintenance of accurate records and documentation.
  • Participation in on-call rotations to ensure 24/7 support coverage.


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