Voice Collection Specialist

1 day ago


Amrāvati, Maharashtra, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 14,00,000
Customer Service Representative Job Description

This position involves providing customer service support and collections via phone calls. The ideal candidate will be skilled in handling inbound and outbound calls, resolving customer inquiries, and maintaining accurate records.

Main Responsibilities:
  • Assess and resolve customer inquiries primarily over the telephone
  • Utilize sound judgment and make decisions within established procedures
  • Manage and update customer interactions daily
  • Achieve key performance targets
Required Skills:
  • Strong verbal and written communication skills
  • Neutral accent and good adaptation to US culture
  • Ability to resolve customer queries in the first point of contact
  • Professional, courteous, friendly, and empathetic demeanor
Formal Education and Experience:
  • Graduation (any stream)
  • 12 - 24 months of International Voice (Inbound/Outbound) process experience


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