International Voice Process Specialist

Hiring for a skilled Customer Experience Associate in an international voice process.Requirements- 1-5 years of experience in International Voice Process or customer service- Excellent English communication skills- Ability to work in rotational shifts, including UK and US shiftsThe ideal candidate will have strong problem-solving skills, excellent...

Job Title: Operations ManagerWe are seeking a seasoned leader to oversee voice-based BPO teams. You will be responsible for daily delivery, performance metrics (AHT, CSAT, FCR, SLA), and process improvements while ensuring client satisfaction and compliance.Key Responsibilities:Lead voice operations across multiple teams/projectsManage KPIs and ensure SLA...

Flexible Remote OpportunityWe are seeking skilled voice recording specialists to participate in a voice recording project. This task involves recording short phrases with names in different environments using our iOS app.Key Responsibilities:Record phrases with names (e.g., "Hi, John" or "Can you help me, Sarah?").Each phrase will be recorded three times per...

Key Collections Specialist PositionAbout the Role:This is an opportunity for individuals with a background in international business process outsourcing (BPO) voice processes, particularly those who have experience in collections or customer support.We are looking for dynamic and goal-oriented professionals to join our 3rd Party Collections Process...

Customer Service Representative Job DescriptionThis position involves providing customer service support and collections via phone calls. The ideal candidate will be skilled in handling inbound and outbound calls, resolving customer inquiries, and maintaining accurate records.Main Responsibilities:Assess and resolve customer inquiries primarily over the...

Job Title: Enterprise Voice Solutions ExpertAbout the Role:We are seeking a highly skilled Enterprise Voice Solutions Expert to join our team.Key Responsibilities:Supporting experience on Cisco UCCE / UCCX / PCCE solutions and 3rd party Call recording platforms.Cisco ICM/CCMP/CVP/CUIC and troubleshooting expertise.MACD creation knowledge in Cisco UCCE & IPT...

Process Training Manager RoleWe are seeking an experienced Process Trainer to lead the development of our team members.The ideal candidate will have a minimum of one year of experience as a Training Manager or Deputy Manager Training in a similar industry. They will be responsible for identifying and assessing future and current training needs, developing...

Audio Narration SpecialistWe are seeking talented individuals for an opportunity to gain hands-on experience in audio narration. This internship will allow you to develop your skills, build a portfolio, and work with experienced professionals.Record high-quality voice overs for various projects such as advertisements, social media videos, explainer videos,...

Job Role: Internal Controls SpecialistWe are seeking an experienced professional to join our organization and contribute to the evaluation and improvement of risk management, control, and governance processes.Audit Execution: Conduct thorough internal audit engagements and testing activities in line with the annual audit program.Control Evaluation: Assess...

Job Title: International Education SpecialistWe are seeking a dynamic and experienced professional to guide students with overseas education opportunities. The ideal candidate should have prior experience in navigating the admission-to-visa process.Key Responsibilities:Counsel students regarding study abroad options (courses, universities, and...