Voice of Customer Specialist

Hiring for a skilled Customer Experience Associate in an international voice process.Requirements- 1-5 years of experience in International Voice Process or customer service- Excellent English communication skills- Ability to work in rotational shifts, including UK and US shiftsThe ideal candidate will have strong problem-solving skills, excellent...

Job Overview">We are seeking skilled professionals to support our clients in the US market.The ideal candidate will have excellent communication skills, experience in international voice processes, and a proven track record of handling high-pressure customer interactions with professionalism.

Customer Relationship SpecialistHiring for a highly motivated and customer-focused Customer Relationship Specialist to join our team. This role involves acting as the primary point of contact for customers, handling queries and providing accurate resolutions.This specialist will build and maintain strong relationships with customers, ensuring high...

Job OverviewWe are seeking a skilled professional to manage international customer interactions through chat and voice processes.Responsibilities:Exemplify exceptional English communication skills, both spoken and written.Work flexible shifts with a rotational schedule that includes two days of rest each week.Based in Pune, this role offers an exciting...

A high-performing Customer Relationship Management (CRM) professional is needed to oversee the day-to-day activities of our customer relationships. Primary responsibilities include collecting from existing clients, retention, up-selling and cross-selling experiences, proficiency in English and Hindi languages, B2C client handling, interacting with customers...

Customer Service ProfessionalWe are seeking a highly skilled customer service professional to join our team. The ideal candidate will possess excellent communication skills and be able to effectively handle customer inquiries.Responsibilities include:Providing top-notch customer service and support via voice callsResolving customer complaints and issues in a...

We are seeking a highly skilled individual to join our team as a Customer Experience Specialist.This role will involve managing and responding to customer feedback to ensure high levels of satisfaction. You will be responsible for assisting in processing orders, addressing payment-related issues, and maintaining a positive demeanor in all customer...

Job Title: Appointment Specialist (US Voice Process)Location: Work from HomeShift: Late Night/Early Morning (India Time)Industry Preference: Dental VerticalJob Overview:We are seeking a dynamic and motivated Appointment Specialist with expertise in the US voice market to join our team. The ideal candidate should have excellent English communication skills,...

Job Title: Customer Data Management SpecialistLocation: RemoteDuration: Long-term ContractJob Summary:We are seeking a highly skilled Customer Data Management Specialist with 6-8 years of experience in Informatica tools to design, implement, and support customer data management solutions within IDMC.Key Responsibilities:Design and configure customer data...

Key to our success is a proactive specialist who will manage customer interactions, encourage subscription purchases, and resolve outstanding overages.Responsibilities:Contact customers to address outstanding overages or encourage subscription purchases post-trial expiration.Process orders promptly after the customer reaches out and sends purchase...