Customer Experience Champion

13 hours ago


Nashik, Maharashtra, India beBeeCustomerExperience Full time ₹ 35,00,000 - ₹ 45,00,000

At Ecomous, we are seeking a highly skilled professional to take on the role of Sales & Customer Experience Specialist. As part of our dynamic team, you will be responsible for delivering exceptional customer service and ensuring a seamless customer journey.

This critical role requires an individual with outstanding problem-solving skills, the ability to work effectively in a fast-paced environment, and excellent communication skills. Your key responsibilities will include:

  • Providing top-notch customer support via various channels
  • Resolving complex customer inquiries and issues efficiently
  • Collecting, analyzing, and acting on customer feedback to drive continuous improvement
  • Managing logistics and order management processes with precision and accuracy

To excel in this role, you must possess:

  • Exceptional interpersonal and problem-solving skills
  • Strong written and verbal communication abilities
  • Proficiency in Microsoft Excel and logistical systems
  • Attention to detail and the ability to thrive in a team environment

Fluency in English is essential, while Hindi proficiency is a valuable asset. This is a full-time, on-site position at Ecomous in Hyderabad.



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