Sales Store Director

2 days ago

Nashik, Maharashtra, India beBeeManager Full time ₹ 18,00,000 - ₹ 25,00,000
Job Title: Experience Center Manager

The primary objective of this role is to oversee the overall management of the store, ensuring it is adequately staffed by Brand Champions. This involves meeting daily, weekly and monthly conversion targets for the store.

About Us

This job offers a unique opportunity to work in a dynamic environment with a talented team of professionals. We are committed to providing exceptional customer service and ensuring that our customers have an outstanding experience when visiting our store.

Key Responsibilities:
  1. Supervise lead follow-ups by the team, ensuring uniform lead allotment for the Brand Champions.
  2. Meet daily, weekly and monthly conversion targets for the store.
  3. Provide finance support to customers with the assistance of financers.
  4. Enforce adherence to sales SOP by the store team.
  5. Recruit, train, motivate, counsel and monitor the performance of new-vehicle sales employees.
  6. Maintain an accurate daily log reflecting all sales activities in the Experience Center.
  7. Implement and monitor a prospecting and sales control system for proper follow-up of potential buyers.
  8. Develop and monitor a follow-up system for new-vehicle purchasers.
  9. Foster teamwork in a customer-focused sales environment throughout the sales, delivery and follow-up process.
  10. Conduct daily and weekly sales meetings.
  11. Stay updated on market trends by conducting analysis and monitoring competitors' activities.
  12. Provide suggestions and recommendations for in-store merchandising, customer service approach and other areas to improve the business.
  13. Produce sales, KPI and other reports on a daily, weekly, monthly, quarterly and yearly basis.
  14. Oversee stock count, control and proper record of all stock movements and inventory.
  15. Ensure consistency in customer service by all associates based on established SOPs.
  16. Handle after-sales queries and complaints.
  17. Provide on-the-job training to the team members.
  18. Ensure strong communication between the associates and transfer of all important information within the team.

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