Automotive Store Manager

2 weeks ago

Nashik, Maharashtra, India 2coms Full time

Job Title: Experience Center Manager

Roles and Responsibilities
Overseeing the overall management of the store
Ensuring the store is adequately staffed by Brand Champions
Meeting daily, weekly & monthly conversion targets for the store
Supervising lead follow-ups by the team
Ensuring uniform lead allotment for the Brand Champions
Providing finance support to customers with the assistance of financers
Enforcing adherence to sales SOP by the store team
Recruiting, training, motivating, counseling, and monitoring the performance of new-vehicle sales employees
Maintaining an accurate daily log reflecting all sales activities in the Experience Center
Implementing and monitoring a prospecting and sales control system for proper follow-up of potential buyers
Developing and monitoring a follow-up system for new-vehicle purchasers
Fostering teamwork in a customer-focused sales environment throughout the sales, delivery, and follow-up process
Conducting daily and weekly sales meetings
Staying updated on market trends by conducting analysis and monitoring competitors' activities
Providing suggestions and recommendations for in-store merchandising, customer service approach, and other areas to improve the business
Producing sales, KPI, and other reports on a daily, weekly, monthly, quarterly, and yearly basis
Overseeing stock count, control, and proper record of all stock movements and inventory
Ensuring consistency in customer service by all associates based on established SOPs
Handling after-sales queries and complaints
Providing on-the-job training to the team members
Ensuring strong communication between the associates and transfer of all important information within the team
Qualifications, Experience & Skills
Excellent interpersonal and communication skills
Enthusiastic, self-confident, well-presented, and self-motivated with a strong problem-solving attitude
Demonstrable success gained as Store Manager with a recognized retail brand
Demonstrated leadership capabilities and a track record of regularly exceeding expectations
People skills with the ability to lead and motivate a team
Ability to work in high-pressure situations and to "think on your feet"
Strong business acumen and use of business analytics
Minimum Education – Any Graduate
Experience: Minimum 3-7 Years of experience in store operations (Automobile/Retail/FMCD/Lifestyle Retail Experience)

Requirements

Requirements:
Any Graduate with 3-7 years experience in Automobile/Retail/FMCD/Lifestyle Retail

Benefits

Salary: LPA to maximum LPA CTC
Notice period : up to a maximum of 15 days.

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