Sales & Customer Experience Specialist

3 weeks ago


Nashik, Maharashtra, India Ecomous Full time

Company Description

Ecomous is a D2C brands accelerator where we have exciting D2C brands across different niches like haircare, pet, and wellness.

Role Description

The Sales & Customer Experience Specialist will be responsible for ensuring a positive customer journey, from handling customer calls and following up with them regularly, to resolving issues and collecting feedback to improve overall customer satisfaction via emails, calls and chat channels. Logistics and order management will also be a part of the role.

This is a full-time on-site role as a Sales & Customer Experience Specialist at Ecomous in Hyderabad.

Qualifications

  • Excellent customer service skills, problem-solving abilities, and interpersonal skills
  • Strong communication skills, both verbal and written
  • Experience in handling customer inquiries and resolving issues effectively
  • Ability to collect, analyze, and act on customer feedback
  • Proficiency in Microsoft Excel and ability to grasp logistics and order management
  • Attention to detail and ability to work well in a team
  • Previous experience in a customer service or logistics role is a plus

Strong fluency in English & Hindi is a pre-requisite

On-site role in Hyderabad.

Salary

Competitive, 3.5-4.5LPA



  • Nashik, Maharashtra, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 25,00,000

    Customer Service ExpertAs a key member of our team, you will be responsible for delivering exceptional customer experiences that exceed expectations.Key Responsibilities:Engage with prospective customers to build rapport and generate leadsAssess and qualify leads based on their interest and fit for our coursesDevelop meaningful relationships with prospective...


  • Nashik, Maharashtra, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 50,00,000

    Client Experience ManagerWe are seeking a dynamic and personable professional to join our real estate team. The Client Experience Manager will be the first point of contact for clients and visitors, ensuring a professional, engaging, and smooth experience while representing our brand image.Job Description:The Client Experience Manager will be responsible for...


  • Nashik, Maharashtra, India Viaterra Travel Gear Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    What Youll DoBe the first point of contact for riders across calls, chats, email & social mediaRecommend the right gear based on rider needs & convert conversationsWhat Were Looking ForGreat communication skills & a customer-first attitude.Health insuranceAnnual bonusProvident fundEmployee state insuranceAccidental insuranceSales incentivesPerformance...

  • Sales Specialist

    1 day ago


    Nashik, Maharashtra, India Finkasha Services Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionFinkasha Services Private Limited (FSPL) is financial services provider, committed to empowering individuals and businesses with financial confidence. With a client-first approach, FSPL offers tailored, transparent, and ethical financial guidance. Over the journey, we will evolve into a comprehensive solutions provider for wealth creation,...


  • Nashik, Maharashtra, India beBeeCustomerService Full time ₹ 26,000 - ₹ 36,000

    At NetTech Solutions LLP, we are dedicated to providing innovative solutions to our clients. As a company specializing in placements, technology consulting, project execution, product development, sales, and training, we strive to deliver exceptional results.We are seeking a skilled Customer Service Representative to join our team. In this full-time role,...


  • Nashik, Maharashtra, India The Purchase House ( TPH ) Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionTPH is a Re-commerce platform specializing in buying and selling excess inventory and capital assets. This includes raw materials, consumables, tools, surplus machines, equipment, industrial plants, and plots. TPH provides an efficient marketplace for managing and monetizing these assets, ensuring optimal value recovery.Role...


  • Nashik, Maharashtra, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Customer Service Representative Job DescriptionWe are seeking a skilled and experienced Customer Service Representative to join our team in Nashik. The ideal candidate will possess excellent communication skills, be able to work effectively in high-pressure situations, and provide exceptional customer service.The key responsibilities of this role...


  • Nashik, Maharashtra, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

    We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our international team, you will play a crucial role in delivering exceptional customer experiences.Key Responsibilities:Delivering Excellent Customer ServiceCollaborate with colleagues to continuously improve processes and...


  • Nashik, Maharashtra, India beBeeQuality Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title: Quality Assurance SpecialistAs a Quality Assurance Specialist, you will play a critical role in ensuring high-quality delivery across all parameters. Your key responsibilities will include:Auditing calls, chats, and email interactions to assess product/process knowledge, communication skills, and soft skills.Conducting audits and providing...


  • Nashik, Maharashtra, India beBeeCustomer Full time ₹ 15,00,000 - ₹ 25,00,000

    About the RoleWe are seeking a skilled professional to join our team as a Customer Service Representative. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.