
Senior Property Supervisor
10 hours ago
Job role: General Manager
\Location: North India
\Department: Hotel Operations
\Job Experience: 5+ years
\Job Brief
\A General Manager shall be responsible for supervising the effective management of a backpacker hostel. They shall be entrusted to manage a hotel with 35-50 keys, overseeing multiple facets of operations including front office, housekeeping, human resource management, F&B, guest experience, R&M & engineering, security & safety, etc.
\Key Responsibilities
\- \
- Understanding of the hospitality industry with extensive work experience\
- Understanding of company vision, business expansion plans, operational standards, etc.\
- Managing a hotel under a brand network and optimizing its operations with a bird's eye view\
- Understanding hotel pre-launch phase, day-to-day operations, etc.\
- Understanding various functions including front desk, housekeeping, F&B, engineering, etc.\
- Supervising various functions and human resources (blue/white collar)\
- Managing operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc.\
- Handling & resolving escalations and grievances\
- Motivating, mentoring, and aligning staffs\
- Liaising with various departments and ensuring a cordial relationship\
- Coordinating with other departments within the company to help resolve issues\
- \
Qualifications
\- \
- Hospitality graduate or postgraduate diploma in hospitality\
- Min. 5 years of experience in a hotel, hostel, guest house, etc.\
- Extensive operational knowledge of hotel operations\
- Outstanding communication, interpersonal & time-management skills\
- Flexible to relocate anywhere in southern India\
- High attention to detail\
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