ServiceNow CMDB Expert

3 days ago


Hyderabad, Telangana, India Webologix Ltd INC Full time
Job Position: Senior ServiceNow Consultant/CMDB Specialist
Job Type: Permanent
Location: Hyderabad

We are seeking a highly skilled ServiceNow CMDB specialist to join our team at Webologix Ltd. As a key member of our IT operations team, you will be responsible for designing, implementing, and maintaining our ServiceNow platform, ensuring it meets the needs of our business.

The ideal candidate will have 8+ years of experience working with ServiceNow, IT asset management tools, and IT service management frameworks such as ITIL. They will possess expertise in the ServiceNow platform from an administrative perspective, including proficiency in Common Service Data Model (CSDM) and Service Mapping.

Responsibilities include:
  • Designing and implementing CMDB solutions using ServiceNow
  • Maintaining and optimizing existing CMDB configurations
  • Developing and executing CI discovery and reconciliation processes
  • Ensuring data accuracy and integrity within the CMDB
  • Collaborating with cross-functional teams to identify and implement process improvements

Key Requirements:
  • 8+ years of experience working with ServiceNow, IT asset management tools, and/or IT service management frameworks
  • Expertise in CSDM and Service Mapping
  • Strong understanding of ITIL processes and their application to CMDB management
  • Excellent problem-solving skills and strategic thinking
  • Strong documentation skills for processes and procedures
  • Excellent written and verbal communication skills
  • Strong multi-tasking and organizational skills
  • Good interpersonal skills and ability to work collaboratively with cross-functional teams


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