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CMDB Solution Architect
2 weeks ago
Job Requirements:
To succeed in this role, you must have extensive experience in ServiceNow platform administration, specifically with Common Service Data Model (CSDM) and Service Mapping. You should also possess a strong understanding of ITIL processes and their application to CMDB management.
About Our Ideal Candidate:
We are looking for an exceptional candidate with excellent problem-solving skills, strategic thinking, and creativity in managing complex technical issues. Strong written and verbal communication skills are essential for effective documentation and collaboration.
Key Responsibilities:
- Design and implement a CMDB using the ServiceNow platform
- Develop and maintain accurate and up-to-date CMDB data through CI discovery and reconciliation processes
- Collaborate with cross-functional teams to integrate CMDB data with other IT service management tools and processes
- Provide expert-level support for CMDB-related technical issues and project implementation
- Maintain accurate documentation of CMDB design, implementation, and maintenance activities
Benefits:
We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development in a dynamic and supportive environment.
