io - ServiceNow Principal Developer - ITOM/CMDB Module

1 week ago

Hyderabad, Telangana, India Recro Full time

The ServiceNow Principal Developer will be responsible for partnering with the ServiceNow business analyst and development team to transform the requirements into a viable solution. The principal developer will focus on ITOM Suite like Discovery, Service Mapping, Event management, and CMDB.

Responsibilities :

  • Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications.
  • Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB.
  • Explain the offerings available with ServiceNow ITOM Suite as well as CMDB.
  • The ability to architect, develop, and convert customers' legacy solutions into ServiceNow is a plus.
  • Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations.
  • Apply Agile software development practices for customizations to the platform and applications.
  • Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable.
  • Effectively manage and execute high-level tasks assigned via stories.
  • Assists junior caregivers through project(s) lifecycles.
  • Manages work against an often-demanding timeline.
  • Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily.
Requirements :
  • Experience 6 - 8 years.
  • Deep functional and technical knowledge of ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting.
  • 6+ years of ServiceNow Development on ITOM.
  • ITOM Suite experience.
  • Solid CMDB experience.
  • Exposure to any of the cloud infrastructure (AWS, Azure, Google, Oracle).
  • Exposure to Prem virtual infrastructure (VMware or Microsoft Hyper-V ).
  • Knowledge of Windows or Linux/Unix Operating systems (Having either of them is good).
  • Insight into Networking concepts like Switches, Load Balancers, Subnets, and Firewalls.
  • Background in either software development or IT Service management.
  • Effective communication skills via verbal and non-verbal methods.
  • Problem-solving ability.
  • ServiceNow Certified System Administrator.
(ref:hirist.tech)

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