servicenow developer

4 weeks ago


Hyderabad, Telangana, India Onwardpath Technology Solutions Private limited Full time
Job Description

Job Description:

The ServiceNow Principal developer will be responsible to partner with the ServiceNow business analyst and development team to transform the requirements into a viable solution. The principal developer will focus on ITOM Suite like Discovery, Service Mapping, Event management and CMDB.

Responsibilities

- Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications.
- Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB
- Explain the offerings available with ServiceNow ITOM Suite as well as CMDB.
- Ability to architect, develop and convert customers legacy solutions into ServiceNow is a plus
- Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations
- Apply Agile software development practices for customizations to the platform and applications
- Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable
- Effectively manage and execute high level tasks assigned via stories
- Assists junior caregivers through project(s) lifecycles
- Manages work against an often-demanding timeline
- Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily

Skills

- Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting
- 6+ years of ServiceNow Development on ITOM.
- ITOM Suite experience
- Solid CMDB experience
- Exposure to any of the cloud infrastructure (AWS, Azure, Google, Oracle)
- Exposure to on Prem virtual infrastructure (VMware or Microsoft Hyper-V )
- Knowledge of Windows or Linux/Unix Operating systems (Having either of it is good)
- Insight into Networking concepts like Switches, Load Balancers, Subnets, Firewall.
- Background in either software development or IT Service management
- Effective communication skills via verbal and non-verbal methods
- Problem solving ability
- ServiceNow Certified System Administrator

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