ServiceNow EAM CMDB Specialist

4 days ago


Hyderabad, Telangana, India Onwardpath Technology Solutions Private limited Full time

We are seeking a highly skilled and experienced ServiceNow EAM CMDB Specialist to join our team at Onwardpath Technology Solutions Private Limited.

Key Responsibilities
  • Oversee the day-to-day operations of the Configuration Management Database (CMDB), including data entry, maintenance, and updates.
  • Ensure the accuracy and integrity of the data within the CMDB by conducting regular audits and reconciliations.
  • Develop and maintain configuration management processes, procedures, and policies to support Enterprise Asset Management initiatives.
  • Integrate the CMDB with other IT service management (ITSM) and enterprise applications to enhance data flow and automation.
  • Generate and distribute reports on CMDB data, including asset lifecycle, compliance, and performance metrics.
Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Minimum of 3-5 years of experience in managing CMDB within the ServiceNow platform.
  • ServiceNow Certified Implementation Specialist CMDB preferred.
  • Strong understanding of ServiceNow EAM, ITSM, and CMDB modules, including data model, architecture, and integrations.
  • Excellent analytical and problem-solving skills with a keen attention to detail.
  • Effective communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.


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