ServiceNow ITOM and CMDB Implementation Expert

2 days ago


Hyderabad, Telangana, India Webologix Ltd INC Full time

Job Overview

We are seeking a highly skilled Senior ServiceNow Consultant to join our team at Webologix Ltd/ INC. As a key member of our Technology, Infrastructure & Operations department, you will play a crucial role in implementing and maintaining our ServiceNow platform.

Key Responsibilities

  • Design, implement, and maintain the Common Service Data Model (CSDM) and Service Mapping within the ServiceNow platform.
  • Develop and implement effective CI discovery and reconciliation processes.
  • Maintain strong understanding of ITIL processes and their application to CMDB management.
  • Collaborate with cross-functional teams to deliver high-quality solutions.

Requirements

  • 8+ years of experience working with ServiceNow, IT asset management, and/or IT service management tools.
  • Expertise in the ServiceNow platform from an administrative perspective, including proficiency in CSDM and Service Mapping.
  • Strong problem-solving skills and the ability to think strategically and creatively.
  • Excellent written and verbal communication skills.
  • Strong multi-tasking and organizational skills.

Nice-to-Have

  • ServiceNow-specific training and certifications such as Certified System Administrator and ServiceNow Certified Implementation Specialist - Discovery.
  • Post-Secondary education, preferably in Technology or Commerce/Business Administration.
  • Experience working in the financial industry.


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