Customer Service Relationship Manager

7 days ago


Alleppey, Kerala, India beBeeCustomer Full time ₹ 10,00,000 - ₹ 12,00,000
Customer Accounts Specialist

We seek a proactive Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages.

Responsibilities:
  • Contact customers to resolve outstanding overages or encourage subscription purchases post-trial expiration.
  • Process orders promptly after the customer reaches out and sends purchase confirmation.
  • Coordinate account suspensions for non-response as needed, ensuring proper documentation.
  • Maintain detailed records of follow-ups and interactions.
  • Generate reports on key metrics like conversions and account actions.
Requirements:
  • Advanced knowledge of Microsoft Excel software
  • BASIC knowledge of Microsoft Word.
  • Analytical skills to track performance metrics and improve processes.
  • Organized and detail-oriented with the ability to meet deadlines.
  • Problem Solving ability.
  • Experience in customer service.
  • Strong communication and negotiation skills.
  • Proficiency with CRM systems.

This is a 6-month contract position. Our company fosters progressive culture, creativity, and a flexible work environment. We use cutting-edge technologies to stay ahead of the curve. Diversity in all aspects is respected. Integrity, experience, honesty, people, humanity, and passion for excellence define our organization.



  • Alleppey, Kerala, India airtel Full time

    Job Summary:We are seeking a highly motivated and customer-focused Relationship Manager to handle our corporate service accounts. This role is responsible for maintaining strong relationships with key corporate clients, ensuring high levels of client satisfaction, and driving retention and growth through effective service delivery and cross-functional...


  • Alleppey, Kerala, India beBeeRelationship Full time ₹ 6,00,000 - ₹ 15,00,000

    At the forefront of our company's success lies a dynamic professional responsible for fostering relationships with customers. As a pivotal member of our team, you will be tasked with addressing customer inquiries, transforming these interactions into sales opportunities, and collaborating with various marketplaces to drive promotional activities.Key...


  • Alleppey, Kerala, India beBeeRelationship Full time ₹ 40,00,000 - ₹ 80,00,000

    **Customer Relationship Executive Position Overview:**We are seeking a skilled and experienced professional to fill the role of Customer Relationship Executive. This is an exciting opportunity for someone to join our team and make a meaningful contribution to our success.As a key member of our sales team, you will be responsible for developing and...


  • Alleppey, Kerala, India Trackpi Private Limited Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Key ResponsibilitiesHandle customer inquiries via phone, email, and in-person visitsMaintain and build relationships with new and existing clientsManage client records and update customer database regularlyCoordinate with production and logistics teams to ensure timely deliveriesCollect feedback and resolve customer complaints promptly and...


  • Alleppey, Kerala, India beBeeRelationship Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Description:We are seeking a highly skilled Customer Relationship Strategist to drive customer satisfaction and retention through effective relationship management. As a key member of our team, you will be responsible for developing and implementing strategies to improve customer loyalty and engagement.Key Responsibilities:Develop and execute customer...


  • Alleppey, Kerala, India beBeeRelationship Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Client Relationship ProfessionalJob Summary:We are seeking a highly motivated and customer-focused professional to manage our corporate service accounts. This role is responsible for maintaining strong relationships with key corporate clients, ensuring high levels of client satisfaction, and driving retention and growth through effective service...


  • Alleppey, Kerala, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 10,00,000

    Job OverviewThe ideal candidate will possess exceptional customer service skills, ensuring a seamless experience for clients across various channels.Foster strong relationships with customers through empathetic communication and tailored solutions.Resolve complex issues efficiently, leveraging problem-solving skills to meet customer expectations.Collaborate...


  • Alleppey, Kerala, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000

    We are seeking a skilled Customer Relationship Associate to join our team. As a key member of our customer support team, you will play a critical role in ensuring that our customers receive exceptional service and support.Job Description:As a Customer Relationship Associate, you will be responsible for providing timely and accurate responses to customer...


  • Alleppey, Kerala, India beBeeQuality Full time ₹ 15,00,000 - ₹ 22,00,000

    Quality Assurance ProfessionalThe role of a Quality Assurance Professional is crucial in ensuring that customer relationship management processes meet the highest standards.This entails conducting regular audits, analyzing CRM data, and collaborating with cross-functional teams to track key quality metrics.Monitor and evaluate sales calls and...


  • Alleppey, Kerala, India beBeeCustomerCare Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Opportunity:As a Customer Care Representative, you will play a vital role in driving market research and product development initiatives across assigned territories.Key Responsibilities: Conduct thorough market research to identify emerging trends and opportunities for growth. Collaborate with technical teams to develop products that meet customer needs...