Customer Relationship Manager

2 days ago


Alleppey, Kerala, India Trackpi Private Limited Full time ₹ 2,00,000 - ₹ 2,40,000 per year

Key Responsibilities

  • Handle customer inquiries via phone, email, and in-person visits

  • Maintain and build relationships with new and existing clients

  • Manage client records and update customer database regularly

  • Coordinate with production and logistics teams to ensure timely deliveries

  • Collect feedback and resolve customer complaints promptly and professionally

  • Support marketing and sales initiatives as needed

  • Provide product information and assistance to customers

Requirements / Qualifications / Eligibility Criteria

  • Education: Any qualification (Minimum 10+2; degree preferred)

  • Experience: Freshers and experienced candidates are welcome

  • Languages: Fluency in English and Hindi is mandatory (Malayalam is a plus)

  • Good communication and interpersonal skills

  • Basic computer proficiency (MS Office, email communication)

  • Ability to work in a team and independently

  • Customer-oriented mindset with a positive attitude

  • Willingness to learn and adapt to company systems and processe

Benefits

  • On-the-job training and support

  • Career growth opportunities within the company

  • Friendly and supportive work environment

  • Performance-based incentives

Job Types: Full-time, Fresher

Pay: Up to ₹20,000.00 per month

Location:

  • Alappuzha, Kerala (Preferred)

Work Location: In person



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