
Customer Relationship Manager
2 days ago
Key Responsibilities
Handle customer inquiries via phone, email, and in-person visits
Maintain and build relationships with new and existing clients
Manage client records and update customer database regularly
Coordinate with production and logistics teams to ensure timely deliveries
Collect feedback and resolve customer complaints promptly and professionally
Support marketing and sales initiatives as needed
Provide product information and assistance to customers
Requirements / Qualifications / Eligibility Criteria
Education: Any qualification (Minimum 10+2; degree preferred)
Experience: Freshers and experienced candidates are welcome
Languages: Fluency in English and Hindi is mandatory (Malayalam is a plus)
Good communication and interpersonal skills
Basic computer proficiency (MS Office, email communication)
Ability to work in a team and independently
Customer-oriented mindset with a positive attitude
Willingness to learn and adapt to company systems and processe
Benefits
On-the-job training and support
Career growth opportunities within the company
Friendly and supportive work environment
Performance-based incentives
Job Types: Full-time, Fresher
Pay: Up to ₹20,000.00 per month
Location:
- Alappuzha, Kerala (Preferred)
Work Location: In person
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