IT Project Manager

6 hours ago

Ellore, Andhra Pradesh, India beBeeProject Full time ₹ 12,00,000 - ₹ 20,00,000
Project Coordinator

We are seeking a skilled Project Coordinator to lead IT and Managed Services projects with strong project management fundamentals, hands-on experience in delivery, and expertise in Agile methodologies.

Key Responsibilities:
  • Ensure end-to-end lifecycle of IT and Managed Services projects adhere to scope, schedule, and budget.
  • Drive service delivery with focus on governance, compliance, and continuous service improvement.
  • Primary point of contact for Severity 1 & Severity 2 issues, coordinating swift resolution with minimal impact to business operations.
  • Develop and maintain 24/7 coverage rosters for uninterrupted service availability.
  • Oversee preparation, review, and approval of Root Cause Analysis documents with accuracy and timely closure.
  • Effectively manage and refine the project backlog, collaborating with client stakeholders to prioritize work items aligned with business goals.
  • Anticipate risks proactively, establish mitigation strategies, and address issues before they escalate.
  • Maintain consistent reporting cadence (weekly, monthly dashboards, progress updates) to clients and internal leadership.
  • Document and track all activities with high attention to detail, including meeting minutes, decision logs, and follow-ups.
Requirements:
  • Strong foundation in project management concepts – risk management, scope management, stakeholder management, change management, and decision logging.
  • Proven experience delivering projects in a Managed Services environment, including SLA management and governance models.
  • Expertise in Agile and Scrum methodologies with hands-on delivery experience.
  • Demonstrated ownership and accountability, driving deliverables with minimal supervision.
  • Highly organized with excellent documentation skills and ability to maintain a structured, transparent, and reliable source of truth.
  • Strong proactive risk anticipation and mitigation capabilities.
  • Excellent client communication and relationship management skills with ability to influence and lead conversations.
  • Flexibility to work in shift timings for real-time collaboration with global clients.

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