Technical Product Support Specialist
6 days ago
Gainwell Technologies: A Leader in Healthcare Technology
As a Technical Product Support Specialist at Gainwell Technologies, you will play a crucial role in delivering innovative solutions to our clients in the healthcare industry. Your expertise in technical product support will enable us to provide exceptional service and support to our clients, helping them to improve the health and well-being of their members.
Your Role in Our Mission
- Support the full life cycle of development activities to assist us in delivering new services and technical products to clients.
- Perform as an advisor and individual contributor for product systems, processes, software configuration, network architecture, and interface capabilities.
- Assist in preparing and addressing product requirements by determining usability and implementing change requests to meet business needs.
- Deploy specific product configurations and bring your skills to overall system design and integration.
- Participate in user acceptance testing and coordinate product launches into new and existing markets.
- Get involved in helping define and outline business cases to ensure that our proposed solutions can deliver significant business benefits to clients.
What We're Looking For
- 5 years of experience working with technical products, product configurations, product design, and integration.
- Should have minimum 3 years of experience in Python and Django.
- Good to have ADO and Power BI.
- Strong analytical and communication skills (written and verbal) to work with other developers, business analysts, project managers, and leadership.
- Ability to understand your role on a team and step up into additional stretch assignments as needed.
- Ability to work with and influence others to achieve Gainwell Technologies' goals.
What You Should Expect in This Role
- Hybrid Office Environment.
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