
Workforce Management Specialist
3 days ago
A workforce management professional is needed to lead the workforce team and develop strategies for labor planning and optimization.
Key Responsibilities:
- Lead a team of workforce management professionals.
- Develop and implement labor planning and optimization strategies.
- Manage real-time queue management systems.
- Design and implement advanced analytics solutions.
- Contribute to process design and enhancements.
Requirements:
- Significant experience with NICE IEX administration and configuration.
- Leadership acumen with the ability to present complex analytical data to peers and senior leadership.
- Ability to manage multiple critical tasks and prioritize those tasks effectively.
- Candidate should have a minimum of 15 years of progressive experience within inbound contact center workforce management supported by NICE IEX WFM software.
- Expert level experience using NICE InContact (CXOne).
Benefits:
- Opportunity to work with a dynamic team.
- Professional growth and development opportunities.
- Chance to make a positive impact on customer experience.
-
Enterprise Workforce Management Specialist
22 hours ago
Chennai, Tamil Nadu, India beBeeWorkforce Full time ₹ 12,00,000 - ₹ 15,00,000Job Title: Enterprise Workforce Management SpecialistWe are seeking an experienced professional to provide expert-level application support and configuration for enterprise-wide workforce management systems.Provide end-to-end application support for global stakeholders, ensuring smooth functioning of workforce management applications.Configure and maintain...
-
Manager Workforce Management
4 weeks ago
Chennai, Tamil Nadu, India Coforge Full timeThe work force management Manager is responsible for overseeing efficient scheduling and optimization of resources to ensure operational efficiency and meet business needs. The TL may work as an individual contributor or lead a team of workforce management specialists. The role involves analyzing data trends and identifying opportunities for improvements to...
-
Senior Workforce Management Specialist
5 days ago
Chennai, Tamil Nadu, India beBeeWorkforce Full time ₹ 7,50,000 - ₹ 15,00,000Job OverviewWe are seeking a seasoned HR professional to spearhead workforce planning and resource allocation initiatives. The ideal candidate will possess a strong background in managing staffing levels, analyzing workforce trends, and collaborating with various departments to ensure optimal resource utilization.Key ResponsibilitiesDevelop and implement...
-
Chennai, Tamil Nadu, India beBeeContingentWorkforceManagement Full time ₹ 19,64,998 - ₹ 24,32,849We are currently seeking a seasoned professional to fill the role of Contingent Workforce Management Specialist. In this position, you will be responsible for implementing and supporting solutions that facilitate the efficient management of external workforce and services procurement.This is an excellent opportunity for individuals with expertise in SAP...
-
Workforce Manager
7 hours ago
Chennai, Tamil Nadu, India Servion Global Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe're looking for a strategic and proactive Workforce Manager/Manager RMG to join our growing team. This role is critical in aligning our people, projects, and priorities to ensure efficient resource utilization, optimal team productivity, and long-term business success. Key ResponsibilitiesOwn the end-to-end resource planning, allocation, and forecasting...
-
Workforce Management Specialist
4 weeks ago
Chennai, Tamil Nadu, India Ventra Health Full timeAbout Us Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia emergency medicine hospital medicine and now radiology through the recent combining of forces with Advocate RCM Focused on Revenue Cycle Management and Advisory services Ventra partners with private practices hospitals health systems and...
-
Workforce Manager
5 days ago
Chennai, Tamil Nadu, India beBeeOrganizational Full time ₹ 6,00,000 - ₹ 12,00,000Workforce Manager Position OverviewThe primary goal of this role is to oversee the employee lifecycle, ensuring seamless integration and optimal performance within the organization.Key Responsibilities:Employee Onboarding: Develop and implement effective onboarding programs to facilitate new hires' transition into the company. Coordinate orientation...
-
Workforce Transformation Specialist
21 hours ago
Chennai, Tamil Nadu, India beBeeTransformation Full time ₹ 60,00,000 - ₹ 85,00,000Job Title: Workforce Transformation SpecialistWe are shaping the future of work at a leading industry innovator.This is an opportunity for individuals who thrive in fast-paced, technology-driven environments and love solving complex problems. As a Workforce Transformation Specialist, you will play a key role in driving change for global enterprises and...
-
Workforce Optimization Specialist
3 days ago
Chennai, Tamil Nadu, India beBeeCapacity Full time ₹ 15,00,000 - ₹ 25,00,000Job Title:Workforce Management AnalystAbout the Role:The successful candidate will be responsible for planning and scheduling workforce resources to meet business needs. This includes developing strategies to optimize staffing levels, managing shift rotations, and ensuring compliance with relevant regulations.Key Responsibilities:Develop and implement...
-
Workforce Planning Specialist
3 days ago
Chennai, Tamil Nadu, India beBeeWorkforce Full time ₹ 1,20,00,000 - ₹ 1,30,00,000Job Title: Assistant Manager - Workforce ManagementRole Overview:We are seeking an experienced leader to manage workforce planning, forecasting, and scheduling.Key Responsibilities:Manage workforce planning, forecasting, and scheduling to ensure optimal staffing levels.Monitor real-time adherence, shrinkage, and service levels across business units.Partner...