
Enterprise Workforce Management Specialist
18 hours ago
Job Title: Enterprise Workforce Management Specialist
We are seeking an experienced professional to provide expert-level application support and configuration for enterprise-wide workforce management systems.
- Provide end-to-end application support for global stakeholders, ensuring smooth functioning of workforce management applications.
- Configure and maintain time & attendance, payroll rules, accruals, schedules, and employee master records.
- Manage Employee Maintenance: User profile creation, modification, and termination.
- Manage Profiles/Policies: Timesheets, accruals, pay periods, schedules, holiday calendars, security roles, and compliance rules.
- Manage Global Setup: Company setup, cost centers, notifications, workflows, and groups.
- Configure and support WFR Middleware devices, payroll exports/imports, reports, pay calculations, and voucher codes.
- Integrate with SAP/SuccessFactors using REST APIs, ensuring data accuracy across systems.
- Troubleshoot application issues, analyze system errors, and provide root cause analysis (RCA) with long-term fixes.
- Collaborate with HR, Payroll, and IT teams for gathering requirements and implementing new features.
- Hands-on experience in Workforce Management applications.
- Strong understanding of payroll processing, labor compliance, and workforce scheduling.
- Integration experience with ERP systems.
- Strong communication, problem-solving, and stakeholder management skills.
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