Technical ServiceNow Platform Specialist

1 day ago


Bellary, Karnataka, India beBeeServicenow Full time ₹ 6,00,000 - ₹ 10,00,000
Job Title: ServiceNow Support Specialist

We are seeking a highly skilled professional to provide technical support and ensure the smooth operation of our ServiceNow environment. The ideal candidate will have a solid understanding of IT service management principles, general IT operations, and the ServiceNow platform.

Key Responsibilities:
  • Troubleshoot and resolve issues related to the ServiceNow platform.
  • Perform routine maintenance tasks and system upgrades.
  • Provide support to end-users addressing their questions and concerns regarding the ServiceNow platform.
  • Collaborate with other IT teams to ensure seamless integration and operation of the ServiceNow platform.
  • Ensure all support activities comply with IT security policies and federal regulations.
Qualifications:
  • ServiceNow Certified System Administrator (CSA) required.
  • 5 years of experience in Information Technology operations.
  • Experience with ServiceNow, help desk processes, applications, networking, Office 365, and Azure.
  • Familiarity with IT security policies.
  • Bachelor's degree in Information Technology or Computer Science preferred.
About Us:

We prioritize safety, health, and happiness through our Total Well-Being program offering benefits like health and wellness plans, paid time off, financial security, and recognition and growth opportunities.



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