Technical ServiceNow Platform Specialist
1 day ago
We are seeking a highly skilled professional to provide technical support and ensure the smooth operation of our ServiceNow environment. The ideal candidate will have a solid understanding of IT service management principles, general IT operations, and the ServiceNow platform.
Key Responsibilities:- Troubleshoot and resolve issues related to the ServiceNow platform.
- Perform routine maintenance tasks and system upgrades.
- Provide support to end-users addressing their questions and concerns regarding the ServiceNow platform.
- Collaborate with other IT teams to ensure seamless integration and operation of the ServiceNow platform.
- Ensure all support activities comply with IT security policies and federal regulations.
- ServiceNow Certified System Administrator (CSA) required.
- 5 years of experience in Information Technology operations.
- Experience with ServiceNow, help desk processes, applications, networking, Office 365, and Azure.
- Familiarity with IT security policies.
- Bachelor's degree in Information Technology or Computer Science preferred.
We prioritize safety, health, and happiness through our Total Well-Being program offering benefits like health and wellness plans, paid time off, financial security, and recognition and growth opportunities.
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