Customer Engagement Specialists

Job OverviewThis is a full-time role for a Customer Relationship Management Manager located in Gurugram.The CRM Manager will be responsible for developing and implementing customer relationship strategies to foster customer loyalty and retention.Daily tasks include analysing customer data, managing CRM software, coordinating with sales and marketing teams,...

Customer Retention and Accounts SpecialistAre you a proactive individual with excellent customer service skills? We are seeking a Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages.This role involves contacting customers whose trials have expired, facilitating...

Job Role: We are seeking a skilled Relationship Manager to join our team.The Role: This is a multifaceted position that requires strong interpersonal and negotiation skills. The successful candidate will act as the primary point of contact for customers, handling queries and providing accurate resolutions.Build and maintain strong relationships with...

Job Title: Global Client Engagement SpecialistThe role of a global client engagement specialist is to build and maintain strong relationships with international clients. This involves managing and maintaining a database of client contacts, scheduling appointments, and coordinating meetings.Key Responsibilities:Develop and implement strategies for engaging...

Job Title:Sr. Campaign ManagerA campaign manager is responsible for designing and executing end-to-end campaigns and customer lifecycle activities for postpaid and prepaid segments.Key Responsibilities include: Designing and executing campaign strategies to enhance customer engagement and increase revenue, Collaborating with stakeholders to gather and...

Job Title: Conference Engagement SpecialistWe are seeking a skilled professional to drive participation at our international events and conferences. This role requires strong communication skills, persistence, and the ability to build relationships with senior executives.This is an ideal opportunity for someone who enjoys networking, research, and community...

Job Title: Customer Experience SpecialistWe are seeking a highly skilled and dedicated individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer service, ensuring customer satisfaction, and providing a positive customer experience.Key Responsibilities:Interact with customers,...

Job OverviewKey Responsibilities:As a Call Quality Specialist, you will be responsible for evaluating the quality of customer interactions conducted by our sales team.Evaluate recorded sales calls against defined quality standards to ensure effective communication and customer satisfaction.Identify areas for improvement in sales conversations, focusing on...

Job Title:Community Engagement ManagerWe are seeking a highly skilled and motivated Community Engagement Manager to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with users, understanding their needs, and providing tailored solutions to enhance customer satisfaction.The role requires exceptional...

Job Title: Senior Customer Support SpecialistAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Senior Customer Support Specialist. In this role, you will be responsible for managing international chat and voice processes with utmost efficiency.Main Responsibilities:Develop exceptional English communication skills...