
Technical Support Specialist
2 days ago
We are seeking a highly skilled Service Desk Analyst to join our team. The successful candidate will be responsible for delivering exceptional communication and international voice support experience.
- Familiarity with mobility-related application issues and desktop/general system problems is essential.
- The ideal candidate will have experience in troubleshooting Outlook, VPN, Citrix, VDI, and MS office/O365 related issues.
- An added advantage would be experience in telecom.
- Maintain efficiency in handling escalated calls from the Level 1 team.
- Resolve tickets within agreed service level agreements (SLA) of ticket volume and time.
- Achieve quality standards (voice and accent, technical monitoring), regulatory requirements, and company policies.
- Ensure customer satisfaction through defined resolution rates and minimum average handling times (AHT).
- Update worklogs and follow shift escalation processes and compliance procedures.
- Efficiently handle all queues and work towards case closure.
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Technical Support Specialist
1 day ago
Anantapur, Andhra Pradesh, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing high-quality technical assistance to clients and users.Daily tasks include troubleshooting and resolving complex technical issues related to software and hardware, ensuring timely and...
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Technical Support Specialist
2 weeks ago
Anantapur, Andhra Pradesh, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 17,00,000Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will provide top-notch technical assistance to customers and partners worldwide.This role involves working in a remote environment, diagnosing, troubleshooting, and resolving complex issues related to our...
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Technical Support Specialist
2 days ago
Anantapur, Andhra Pradesh, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000Job Title: Technical Support SpecialistAbout the Role:We are seeking an experienced Technical Support Specialist to join our team. The ideal candidate will have a strong background in IT support and be able to provide exceptional customer service.Key Responsibilities:Log, track, and resolve technical issues using Manage Engine and ADX tools.Assign tasks to...
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Technical Support Specialist
10 hours ago
Anantapur, Andhra Pradesh, India beBeeTechnical Full time ₹ 6,48,600 - ₹ 10,96,100Technical Support SpecialistWe are seeking a skilled technical support specialist to join our team. This role will involve providing second and third-level technical support to customers, resolving complex technical issues, and collaborating with other teams to deliver exceptional customer service.Key Responsibilities:Provide expert technical support to...
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Senior Technical Support Specialist
4 days ago
Anantapur, Andhra Pradesh, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000Senior Technical Support SpecialistWe are seeking an experienced Senior Technical Support Specialist to join our team of experts. As a key member of the technical support team, you will play a critical role in providing high-quality support to our customers.Expertise in Linux and Windows Server environments is essential for this position. You should have...
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Technical Support Specialist
1 week ago
Anantapur, Andhra Pradesh, India beBeeSupport Full time ₹ 80,00,000 - ₹ 1,20,00,000Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. In this role, you will provide first- and second-level support, primarily to our global employees across many different sites.Job ResponsibilitiesTroubleshoot and resolve technical issues: Ensure timely operational and technical support for personal computers and...
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Technical Support Specialist
4 days ago
Anantapur, Andhra Pradesh, India beBeeProduct Full time ₹ 20,00,000 - ₹ 25,00,000About the PositionAre you a detail-oriented and innovative professional with a passion for software solutions? We are seeking a Product Specialist who will play a pivotal role in delivering exceptional customer experiences.This individual will be responsible for providing technical assistance and troubleshooting to customers, resolving issues related to...
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Technical Support Expert
6 days ago
Anantapur, Andhra Pradesh, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 20,00,000Job Role:Technical Support SpecialistThink Huge is a rapidly growing organization seeking an experienced Technical Support Specialist to join our team. The successful candidate will be responsible for providing high-quality technical support to our customers, ensuring their experience with our hosting services is seamless and exceptional.The ideal candidate...
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Technical Support Analyst
13 hours ago
Anantapur, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000Help Desk Support Specialist Job DescriptionThe Help Desk Support Specialist will be responsible for providing technical and general support resolution to end users. This includes handling multiple customer support activities, such as receiving incoming calls, chats, emails & tickets.Key responsibilities include determining the issue, researching, and...
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JD Edwards Technical Support Specialist
2 days ago
Anantapur, Andhra Pradesh, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 25,00,000Job OpportunityOracle JD Edwards Technical Professionals sought for key technical support roles.Expertise in JD Edwards Technical Modules, including Report, Application, Business Function, NER, BSSV , UDO, Processing option, and Data Structure is required.Application testing and validation for all system changes and projects.Effective knowledge transfer and...