Technical Support Specialist

2 weeks ago


Mumbai, Maharashtra, India HRFA Global Solutions LLP Full time
Job Description

We are seeking a highly skilled and customer-focused Help Desk Specialist to join our team at HRFA Global Solutions LLP.

The ideal candidate will possess excellent technical skills, strong communication abilities, and a passion for delivering exceptional customer service.

  • Key Responsibilities:
  • Provide first-level technical support to customers via phone, email, or chat
  • Escalate complex issues to senior technicians or management as needed
  • Utilize help desk software to track and resolve customer issues
  • Collaborate with internal teams to resolve customer complaints and improve overall service
  • Maintain accurate records of customer interactions and issue resolutions

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Proven experience in a help desk or technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in English language
  • Working knowledge of help desk software and databases

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a global team and contribute to our mission to deliver exceptional customer service


  • Mumbai, Maharashtra, India Access Healthcare Services Full time

    Job Title: Technical Support SpecialistJob Description:We are seeking a highly skilled Technical Support Specialist to join our team at Access Healthcare Services. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients.Responsibilities:Provide technical support and assistance to clients via...


  • Mumbai, Maharashtra, India Vertoz Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to provide top-notch technical support for our products and services. As a Technical Support Specialist, you will be responsible for monitoring the stability of our products, handling technical support for all our solutions, and providing prompt...


  • Mumbai, Maharashtra, India ConnectWise Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at ConnectWise. As a Technical Support Specialist, you will be responsible for providing technical support to users using the CW PSA software by evaluating user needs, identifying problems, and finding solutions.Key...


  • Mumbai, Maharashtra, India NEC Full time

    Job Role: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at NEC. As a Technical Support Specialist, you will be responsible for providing training and consultancy services to customers in a clear and informative manner.Key Responsibilities:Provide training and consultancy services to...


  • Mumbai, Maharashtra, India INTINERI INFOSOL PRIVATE LIMITED Full time

    **Job Title:** Technical Support Specialist**Job Summary:** We are seeking a skilled Technical Support Specialist to join our team at INTINERI INFOSOL PRIVATE LIMITED.**Key Responsibilities:Provide hardware support (Laptops, Desktops, Printers, Servers) and software troubleshooting.Deliver technical support via phone and email with one-call...


  • Mumbai, Maharashtra, India Vertoz Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team at Vertoz. As a Technical Support Specialist, you will be responsible for providing top-notch technical support for our products and services, including Web-Email Hosting, Domain Name Registrations, and more.Key...


  • Mumbai, Maharashtra, India Vimerse Infotech inc Full time

    Job Title: Technical Support SpecialistAt Vimerse Infotech inc, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing first-line support for issues related to Mac and Windows applications. Your primary goal will be to troubleshoot and resolve common software...


  • Mumbai, Maharashtra, India Access Healthcare Services Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Access Healthcare Services. The ideal candidate will have 6 months to 2 years of experience in technical support for computer hardware and operating systems.Key Responsibilities:Installation of Windows and configuration of...


  • Mumbai, Maharashtra, India Vertoz Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team at Vertoz. As a Technical Support Specialist, you will be responsible for providing top-notch technical support for our products and services, including Web, Email, Hosting, Domain Name Registrations, and more.About...


  • Mumbai, Maharashtra, India Altois Full time

    About this role:We are seeking a skilled Technical Support Specialist to join our team at Altois. As a Technical Support Specialist, you will be responsible for providing timely and accurate technical support to our clients.Key responsibilities:Troubleshooting technical issues: You will troubleshoot technical issues related to CRM software deployments and...


  • Mumbai, Maharashtra, India Vertoz Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Vertoz. As a Technical Support Specialist, you will be responsible for providing top-notch technical support for our products and services, including Web-Email Hosting, Domain Name Registrations, and more.About Us:Vertoz is an...


  • Mumbai, Maharashtra, India D engage Full time

    Product Support SpecialistWe are seeking a highly skilled Product Support Specialist to join our team at D engage. As a Product Support Specialist, you will play a key role in collaborating with customer support teams to deliver impactful features and enhancements. You will focus on gathering user requirements and helping translate these into suitable...


  • Mumbai, Maharashtra, India Nerve Solutions Full time

    Support Specialist Role OverviewAt Nerve Solutions, we are seeking a highly skilled and motivated Support Specialist to join our team. As a Support Specialist, you will play a critical role in providing technical support and customer service for our in-house RMS product.Key Responsibilities:Technical Support: Provide first-line technical support for our RMS...


  • Mumbai, Maharashtra, India Tata Consultancy Services Full time

    Job Title: End User Support SpecialistTata Consultancy Services is seeking a skilled End User Support Specialist to join our team.Key Responsibilities:Provide technical support for end users, resolving issues related to Windows and MAC operating systems, SCCM, and Windows Server Environment.Lead the technical team and ensure the quality of its technical...


  • Mumbai, Maharashtra, India Vertoz Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team at Vertoz. As a Technical Support Specialist, you will be responsible for providing top-notch technical support for our products and services, including Web-Email Hosting, Domain Name Registrations, and...


  • Mumbai, Maharashtra, India ASSYSTEM Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our PMIS support team. As a Technical Support Specialist, you will be responsible for providing user support for various PMIS applications, including Primavera P6, Unifier, Acconex, and Enablon.Key Responsibilities:Provide technical support to users,...


  • Mumbai, Maharashtra, India D engage Full time

    Technical Services SpecialistD engage is a leading MarTech SaaS company founded by experienced entrepreneurs. We are seeking a skilled Technical Services Specialist to join our team in India. As a key member of our technical services team, you will be responsible for delivering high-quality technical support to our clients.Key ResponsibilitiesDevelop and...


  • Mumbai, Maharashtra, India VDA Infosolutions Full time

    About the RoleVDA Infosolutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, resolving complex technical issues, and ensuring seamless service delivery.Key ResponsibilitiesProvide technical support to clients...


  • Mumbai, Maharashtra, India D engage Full time

    Job Title: Technical Support SpecialistAt D engage, we're looking for a skilled Technical Support Specialist to join our team. As a key member of our support team, you'll play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:* Collaborate with customer support teams to deliver impactful features...


  • Mumbai, Maharashtra, India Sectona Full time

    Job Title: Technical Support SpecialistAbout the Role:As a Technical Support Specialist at Sectona, you will be responsible for providing expert technical support to our customers. You will be the primary point of contact for customers experiencing technical issues with our products.Key Responsibilities:* Provide technical support to customers via phone,...