Customer Support Expert

7 days ago

Bengaluru, Karnataka, India beBeeCustomerSupport Full time US$ 60,000 - US$ 1,20,000

Job Overview

Customer Service Representative Role

This is a dynamic and challenging opportunity for an enthusiastic customer service professional to provide exceptional support to our valued clients.

  • Respond to customer inquiries in a timely and courteous manner, showcasing excellent verbal communication skills.
  • Resolve customer complaints with empathy and professionalism, ensuring a high level of customer satisfaction.
  • Work collaboratively in a fast-paced environment, adapting to changing priorities and responsibilities.

Candidate Requirements

Skill Set
  • Proven ability to handle multiple customer interactions simultaneously, exercising strong problem-solving skills and attention to detail.
  • Excellent written communication skills, with the ability to draft clear and concise responses to customer queries.
  • Familiarity with international customer support principles, with a preference for prior experience in this field.
  • Ability to work effectively in rotational night shifts, demonstrating flexibility and adaptability.

Candidate Profile

Preferred Qualifications
  • BE, B-Tech, BSC, or PG Freshers are not eligible to apply. We seek candidates with at least a few years of experience in customer-facing roles.
  • Strong analytical skills, with the ability to identify and resolve complex customer issues efficiently.
  • Ambitious and results-driven individual, committed to delivering exceptional customer experiences.
  • Self-motivated team player, capable of working independently and as part of a collaborative team.

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