Customer Support Associate

3 hours ago

Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 18,00,000 - ₹ 30,00,000
Customer Support Associate Job

We seek a dedicated and detail-oriented Customer Support Associate to join our team in the Travel industry.

Main Responsibilities:

  • Provide accurate and professional chat-based customer support services.
  • Assist customers with flight bookings, rescheduling, cancellations, and refunds.
  • Maintain compliance with process guidelines, service level agreements (SLAs), and quality standards.
  • Collaborate with team leads, subject matter experts, and support staff to achieve performance goals.
  • Ensure confidentiality of customer data and adhere to compliance protocols.

Requirements:

  • A graduate degree is preferred.
  • A minimum of six months of experience in domestic customer support (chat/voice process) is required.

We offer opportunities for growth and development in a dynamic environment. If you are passionate about delivering exceptional customer experiences, we encourage you to apply.

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