Customer Support Associate

2 weeks ago


Bengaluru, Karnataka, India RAPRO Solutions Full time
  1. CTC - Up to 5.5 LPA
  2. Language - English, Telugu & Hindi
  3. Benefits - Food provided / Health insurance /Provident Fund
  4. Work Location - Prestige Tech Park Rd, Kadubeesanahalli, Bengaluru
  5. Working days- 5 days (Rotational shift with rotational week off)

Role Description

This is a full-time on-site role for a Customer Support Associate located in Bengaluru. The Customer Support Associate will be responsible for managing customer inquiries, delivering excellent customer service, enhancing customer experience, and providing training and support to customers. The role also involves assisting with sales-related queries and ensuring customer satisfaction.

Qualifications

  • 1 to 2 Years of experience in Customer Support, Customer Experience, and Customer Service skills
  • Sales skills and the ability to assist with sales-related queries
  • Training skills to provide support and guidance to customers
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively in a team environment
  • Prior experience in customer service or a related field is a plus
  • Bachelor's degree in Business, Communications, or a related field


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