Associate - Customer Support
4 weeks ago
Designations Associate - Customer Support Overview We are looking for skilled customer experience associates with a good amount of experience in objection handling along with user-centric attitude What we expect Be a part of the Customer experience team communicating with users through calls emails and other channels Handle user queries effectively and provide resolutions Take proactive real-time decisions to retain users Build rapport with users to establish a lasting connection with our brands Who can apply Fluency in English is required along with proficiency in at least 02 local languages such as Telugu and Hindi Kannada and Tamil Tamil and Telugu Experience - Fresher and Experience Job Skill - Knowledge of voice Soft Skill - Strong convincing abilities ownership mindset and a customer-oriented approach Excellent communication and listening skills Ways of Working in the CX floor At Gameskraft innovation is in our DNA we don t just build games we kraft experiences That s why our brilliant minds aren t just employees they re proudly called Krafters Here is a brief on how our CX team operates at Gameskraft 1 CX Operations at Gameskraft functions 24x7 including public holidays hence Krafter will be assigned 9-hour rotational shifts with rotational week-offs which may or may not fall on weekends or Mondays Week-offs may be split or consecutive depending on business requirements 2 For female Krafters the shift may vary anytime between 7 AM - 8 PM 3 The standard workweek is 5 days though 6-day workweeks may be required based on operational needs 4 Krafters must demonstrate flexibility to work across different brands and in any communication channel Voice Email or Chat as per business demands 5 Due to data protection and security policies all work will be conducted from the office Work from home is not permitted 6 Mobile phones are not allowed at workstations Personal devices must be stored in designated lockers outside the CX floor 7 At the end of each shift all company assets such as laptops chargers headsets etc are to be submitted in their designated lockers and will be re-issued at the start of the next working day What can you expect A fast paced and young work environment which focuses on product innovation and personal growth Direct impactful contributions to the work you do An environment that fosters ownership idea-sharing and growth alongside the products we launch Opportunity to work with some of the brightest most passionate individuals
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Customer Support Associate
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Bengaluru, Karnataka, India RAPRO Solutions Full time1. CTC - Up to 5.5 LPA2. Language - English, Telugu & Hindi3. Benefits - Food provided / Health insurance /Provident Fund4. Work Location - Prestige Tech Park Rd, Kadubeesanahalli, Bengaluru5. Working days- 5 days (Rotational shift with rotational week off)Role DescriptionThis is a full-time on-site role for a Customer Support Associate located in Bengaluru....
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Bengaluru, Karnataka, India Laundryheap Full time US$ 40,000 - US$ 80,000 per yearFounded in 2014, Laundryheap is one of the youngest, leading, and fastest-growing UK-based tech startups. Our dedicated teams pick up, clean, and deliver laundry and dry cleaning within 24 hours. We are currently operating in 14 countries, including the UK, the US, and the UAE. We aim to grow further, and we want you to be part of itWe are looking for an...
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Customer Support Associate Position
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Bengaluru, Karnataka, India beBeeCustomerSupport Part time ₹ 3,00,000 - ₹ 5,00,000Customer Support Associate Job SummaryOur company is seeking a motivated and experienced individual to join our customer support team. If you're passionate about delivering exceptional service and resolving issues efficiently, we'd love to hear from you.Job Responsibilities:Provide timely and professional responses to customer inquiries via email and live...
