Customer Support Associate
1 week ago
Job description Job Summary : We are looking for a motivated and detail-oriented Customer Support Associate to join our non-voice process team. The ideal candidate will handle customer inquiries and provide support through email, chat, or other written communication channels. This role demands excellent written communication skills, problem-solving abilities, and a customer-first attitude. Key Responsibilities : Respond promptly and professionally to customer inquiries via chat, email, or ticketing systems. Resolve customer issues efficiently while maintaining a high level of accuracy and empathy. Document customer interactions and solutions in the system for future reference. Identify and escalate priority issues to the appropriate team as needed. Collaborate with team members to improve processes and enhance the customer experience. Provide detailed product and service information as required. Follow up on customer issues to ensure resolution and satisfaction. Maintain confidentiality and handle sensitive information securely. Skills and Qualifications : Education : A bachelor's degree or equivalent. Experience : 0–2 years of experience in customer service, preferably in a non-voice process. Communication Skills :Excellent written English skills, including grammar and spelling.Strong typing skills with attention to detail. Technical Skills :Proficiency in using CRM tools, email platforms, and chat applications.Basic knowledge of Microsoft Office (Word, Excel, etc.). Soft Skills :Strong problem-solving and critical-thinking abilities.Patience, empathy, and the ability to handle stressful situations.Ability to work collaboratively in a team-oriented environment. Other Requirements :Flexibility to work in rotational shifts, including weekends and holidays.Willingness to learn and adapt to new processes and technologies.
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Customer Support Associate
2 weeks ago
Electronics City, Bengaluru, Karnataka, India MoSahay Associate Full time### We are hiring **Customer Support Associates** for a **Bengali voice process** at our Electronic City, Bangalore location. If you are passionate about helping people and have excellent communication skills in both **Bengali and English**, we want to hear from you! ### **Key Responsibilities**: - Handle inbound and outbound customer calls in...
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Customer Support Associate
4 days ago
Bengaluru, India Child Support Foundation Full timeRole-customer support Associate qualification-puc/Graduate Languages-english Hindi sal-17000-20000 **Job Types**: Full-time, Permanent, Fresher Schedule: - Day shift - Monday to Friday - Morning shift Ability to commute/relocate: - Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...
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International Voice/ Nonvoice Support
4 days ago
Bellandur, Bengaluru, Karnataka, India Customer support services Full time**Job Title: International Customer Support Specialist (Chat & Voice)** **Job Summary**: **Key Responsibilities**: - **Problem Resolution**: Diagnose and troubleshoot a wide range of customer problems, including technical issues, billing inquiries, product questions, and service-related concerns. - **Product Knowledge**: Develop and maintain a deep...
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Customer Support Associate
7 days ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeA Bengali voice process job typically involves handling customer interactions, primarily through phone calls, in the Bengali language. Responsibilities include providing customer support, resolving issues, and ensuring customer satisfaction. Fluency in Bengali (both spoken and written) is a core requirement, along with strong communication and...
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Customer Support Associate
2 weeks ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeA customer support executive helps customers with their questions or problems, and ensures they have a positive experience.Responsibilities - Answer questions about products or services - Help troubleshoot issues - Process returns - Handle customer complaints - Provide solutions and alternatives - Follow up to ensure resolution - Record customer...
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Customer Support Associate
21 hours ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeA customer support executive helps customers with their questions or problems, and ensures they have a positive experience.Responsibilities - Answer questions about products or services - Help troubleshoot issues - Process returns - Handle customer complaints - Provide solutions and alternatives - Follow up to ensure resolution - Record customer...
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Customer Support Associate
2 weeks ago
Bengaluru, Karnataka, India Child Support Foundation Full time1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...
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Customer Support Associate
4 days ago
Bengaluru, India The OmniJobs Full timeJob Title: Customer Support Associate (Fresher) Location: Noida, Uttar Pradesh Job Description: We are seeking enthusiastic and dedicated individuals to join our team as Customer Support Associates. As a Fresher Customer Support Associate, you will play a vital role in ensuring exceptional customer satisfaction and providing effective resolutions to...
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Customer Support Associate
2 weeks ago
Bengaluru, India Zolo Full timeJob Title: Customer Support (Voice Process)Business Unit: Customer Experience Team (Central Support)Designation: Associate- Customer SupportLocation: HSR layout, BengaluruEmployment Type: Full-time | In-office | 6 days working About Zolo: Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer fully-furnished,...
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Customer Support Associate
2 weeks ago
Bengaluru, India Zolo Full timeJob Title: Customer Support (Voice Process) Business Unit: Customer Experience Team (Central Support) Designation: Associate- Customer Support Location: HSR layout, Bengaluru Employment Type: Full-time | In-office | 6 days working About Zolo: Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer...
