ServiceNow Leadership Role

2 days ago

Delhi, Delhi, India beBeeService Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Summary

We are seeking a highly skilled ServiceNow professional to lead our team and drive strategic initiatives. As a Senior ServiceNow Lead, you will be responsible for designing and implementing process improvements, driving adoption, and ensuring the platform meets business needs.

Key Responsibilities
  • Develop and execute strategies to enhance ServiceNow KT, system audits, and configuration governance.
  • Create and optimize catalog items, forms, and access roles to improve user experience and efficiency.
  • Partner with cross-functional teams to design and implement workflows that meet business requirements.
  • Analyze automation gaps and develop plans to streamline service delivery.
  • Track and report on module usage, ticket SLAs, and workflow effectiveness.
Requirements
  • 5+ years administering the ServiceNow platform across ITSM, HRSD, FSM, Workplace Delivery, and EC Pro.
  • Deep knowledge of ServiceNow Flow Designer, business rules, client/server scripts, and ACLs.
  • Proficient in creating and managing catalog items, approval workflows, dynamic forms, and SLAs.
  • Experience integrating ServiceNow with third-party systems.
  • Skilled in metrics setup: ticket volumes, deflection rates, module usage, and SLA performance.
  • Demonstrated experience leading ServiceNow instance upgrades, patch management, and clone processes.
  • Familiarity with domain separation, scoped apps, data import/export sets, and UI policies.
  • Strong stakeholder engagement skills: collaborating with HR, IT, and Facilities to define and streamline service workflows.
  • Proven track record in preparing for audits, managing compliance documentation, and training L1/L2 teams.

  • ServiceNow Platform Strategist

    2 days ago

    Delhi, Delhi, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 2,10,00,000

    Job Title : ServiceNow Technical LeadOverview:The ServiceNow Technical Lead will oversee a team of experts, managing incoming work, assigning tasks, and serving as the primary point of contact for customers to ensure their needs are met.This role requires a blend of technical expertise, leadership skills, and customer-facing communication to deliver...

  • ServiceNow Platform Specialist

    3 days ago

    Delhi, Delhi, India beBeeDevelopment Full time ₹ 10,00,000 - ₹ 15,00,000

    ServiceNow Team LeaderThis role requires a seasoned professional to lead and mentor a team of developers in delivering top-tier platform services to global clients.Lead a team of ServiceNow developers, ensuring timely delivery of incidents, requests, and enhancements.Serve as the primary point of escalation for platform-related issues and ensure rapid...

  • Expert ServiceNow Developer Lead

    2 days ago

    Delhi, Delhi, India beBeeServicenowexpert Full time ₹ 20,00,000 - ₹ 25,00,000

    Technical Leadership & ServiceNow ExpertWe are seeking an accomplished Technical Leader with expertise in ServiceNow platform development to spearhead our team's efforts. This role requires a strong background in technical leadership, mentorship, and hands-on development experience with ServiceNow.Key Responsibilities:Lead a team of ServiceNow developers in...

  • ServiceNow Solutions Architect

    14 hours ago

    Delhi, Delhi, India beBeeSolution Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job OpportunityWe are seeking an experienced ServiceNow Solution Architect to lead the design, implementation, and delivery of scalable ServiceNow solutions.This role requires collaboration with business stakeholders to develop and integrate solutions that streamline operations, enhance customer experience, and increase automation using the latest ServiceNow...

  • ServiceNow SPM Lead

    4 weeks ago

    Delhi, Delhi, India QBrainX Full time

    We're Hiring : ServiceNow SPM Lead - Remote | 7+ Years Experience Experience : 7+ Years (with 3-5 years in ServiceNow SPM) Job Location : RemoteJoin Time : Immediate or Short Notice PreferredAre you a ServiceNow SPM expert with strong leadership and hands-on experience? We're looking for a ServiceNow SPM Lead who can take charge of a growing remote project...

  • Senior ServiceNow Specialist

    3 days ago

    Delhi, Delhi, India beBeeServiceNow Full time ₹ 18,00,000 - ₹ 22,00,000

    Job Description">As a Senior ServiceNow Specialist, you will play a key role in enhancing and customizing ServiceNow ITSM modules to meet business requirements. Your expertise will be instrumental in driving efficiency through innovative solutions and automation.Key Responsibilities:ServiceNow ITSM Development & Configuration: Enhance and customize...

  • ServiceNow Systems Engineer

    2 days ago

    Delhi, Delhi, India beBeeServiceNowArchitect Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title : ServiceNow ArchitectWe are looking for an experienced professional who can lead the architecture and design of ServiceNow solutions focusing on Strategic Portfolio Management (SPM) and Enterprise Architecture (EA) modules.The ideal candidate will have strong hands-on implementation and architecture design experience in the ServiceNow ecosystem,...

  • ServiceNow HAM

    3 days ago

    Delhi, Delhi, India Steadfast IT Consulting Full time

    Job Title : ServiceNow Hardware & Software Asset Management Specialist (HAM & SAM)Experience Required : 6+ yearsLocation : RemoteEmployment Type : Full-timeRole Overview :We are seeking an experienced ServiceNow HAM & SAM Specialist to lead the complete asset lifecycle management for hardware and software within our IT ecosystem.The role involves leveraging...

  • ServiceNow Architect

    3 days ago

    Delhi, Delhi, India Congregate Technologies Full time

    Role Overview : We are looking for an experienced ServiceNow Architect with advanced expertise in IT Operations Management (ITOM). The ideal candidate will design, architect, and implement scalable ITOM solutions, including Discovery, Service Mapping, Event Management, and CMDB strategies, to enable intelligent operations and seamless integrations across...

  • Senior ServiceNow Solutions Architect

    7 days ago

    Delhi, Delhi, India beBeeTechnical Full time ₹ 12,48,000 - ₹ 20,16,000

    Job Title: ServiceNow Technical LeadThe ServiceNow Technical Lead oversees a team of professionals managing incoming work, assigning tasks, and serving as the primary point of contact for customers to ensure their needs are met.Key ResponsibilitiesPrioritize, organize, and manage incoming ServiceNow-related tasks, ensuring timely delivery.Allocate tasks to...