ServiceNow Architect

17 hours ago

Delhi, Delhi, India Congregate Technologies Full time

Role Overview :

We are looking for an experienced ServiceNow Architect with advanced expertise in IT Operations Management (ITOM). The ideal candidate will design, architect, and implement scalable ITOM solutions, including Discovery, Service Mapping, Event Management, and CMDB strategies, to enable intelligent operations and seamless integrations across enterprise IT ecosystems.

This is a senior, client-facing role requiring strong technical depth, solution design expertise, and leadership skills to align technology with business outcomes.

Key Responsibilities :


ITOM Architecture & Design :


- Architect and lead the implementation of ITOM modules : Discovery, Service Mapping, Event Management, and Operational Intelligence.

- Define CMDB architecture, CI classes, relationships, and dependency maps ensuring accuracy, completeness, and maintainability.

- Develop high-level solution designs and low-level technical documentation to support implementation and future & Automation :

- Integrate ServiceNow ITOM with external monitoring tools, cloud platforms (AWS, Azure, GCP), network management, and asset management solutions.

- Lead MID Server design and deployment, including high-availability configurations and security considerations.

- Develop orchestration workflows leveraging PowerShell, REST, SOAP, SSH, and ServiceNow APIs.

- Build automation scripts using JavaScript, Glide scripting, and ServiceNow Flow Designer to reduce manual tasks and improve operational & Best Practices :

- Align solutions with ITIL v3/v4 frameworks, enterprise architecture standards, and ServiceNow best practices.

- Ensure CMDB data quality, governance, and ongoing maintenance strategies.

- Provide architectural guidance for enterprise-wide ServiceNow adoption and ITOM capability & Project Collaboration :

- Engage with technical and business stakeholders to gather requirements and translate them into architectural blueprints.

- Work closely with development teams, administrators, and integration partners to ensure on-time and high-quality delivery.

- Participate in Agile/Scrum ceremonies, including sprint planning, backlog grooming, and technical Skills & Experience : Expertise :

- Proven hands-on experience with ServiceNow ITOM modules, including Discovery, Service Mapping, and Event Management.

- Deep understanding of CMDB design, CI lifecycle management, and relationship mapping.

- Strong knowledge of MID Server architecture and orchestration capabilities.

- Proficiency in JavaScript, Glide API, REST/SOAP integrations, and automation & Process Knowledge :

- Strong familiarity with ITIL processes and enterprise IT service management best (Mandatory) : - ServiceNow Certified System Administrator (CSA).

- At least one of the following :

1. Certified Implementation Specialist ITOM Discovery

2. Certified Implementation Specialist ITOM Service Qualifications :

- ServiceNow Certified Application Developer (CAD).

- Hands-on experience with cloud platforms (AWS, Azure, GCP).

- Exposure to Service Graph Connectors, ITOM Visibility, and CMDB integrations.

- Experience working in Agile/Scrum environments with distributed teams

(ref:hirist.tech)

  • ServiceNow ITOM Architect

    2 weeks ago

    Delhi, Delhi, India QBrainX Full time

    Job Title : ServiceNow ITOM ArchitectExperience Level : 10+ YearsJob Location : Remote (India)Job Type : Full-TimeDepartment : IT / Enterprise ArchitecturePosition Summary : We are looking for a highly experienced and motivated ServiceNow ITOM Architect to join our remote team in India. The ideal candidate will bring over 10 years of IT experience, with...

  • Digile - Solutions Architect - ServiceNow

    19 hours ago

    Delhi, Delhi, India DIGILE TECHNOLOGIES PRIVATE LIMITED Full time

    Role : ServiceNow Solution Architect Job Summary :A ServiceNow Solution Architect is responsible for designing and delivering ServiceNow solutions to address specific business challenges.The Solution Architect focuses on projects or functional areas within the broader enterprise ServiceNow framework, crafting technical solutions that meet immediate needs...

  • ServiceNow Developer

    5 hours ago

    Delhi, Delhi, India beBeeServiceNow Full time ₹ 20,00,000 - ₹ 25,00,000

    ServiceNow EngineerWe are seeking a skilled ServiceNow Engineer to join our team. As a ServiceNow Engineer, you will be responsible for designing, developing, and optimizing custom applications on the ServiceNow platform.Architecting, developing, and optimizing custom applications on the ServiceNow platform.Integrating ServiceNow with external systems via...

  • ServiceNow Developer/Lead/Architect

    3 weeks ago

    Delhi, Delhi, India QBrainX Full time

    Job Title : ServiceNow Developer / Lead / ArchitectJob Location : Remote, IndiaJob Type : Full-TimeJoining Timeline : Within 1520 DaysAbout the Role : We are looking for experienced ServiceNow professionals to join our dynamic team. Whether you're a seasoned Developer, a hands-on Lead, or an experienced Architect, if you're passionate about building scalable...

  • Bangmetric - ServiceNow Architect - FSM Module

    18 hours ago

    Delhi, Delhi, India BANGMETRIC SERVICES PRIVATE LIMITED Full time

    Job Role : Servicenow Solution ArchitectNotice Period : Immediate to 15 DaysJob Summary :We are seeking an experienced ServiceNow Solution Architect to lead the design, implementation, and delivery of scalable ServiceNow solutions focused on Sales, Order Management, Supply Chain Management (SCM), and Field Service Management (FSM) modules.The ideal candidate...

  • Senior ServiceNow Solutions Architect

    14 hours ago

    Delhi, Delhi, India beBeeServiceNow Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Title : ServiceNow Developer / Lead / ArchitectWe are seeking experienced professionals to join our team in designing and implementing scalable solutions on the ServiceNow platform. Whether you're a seasoned developer, a hands-on lead, or an experienced architect, we want to hear from you.About the Role :This role involves collaborating with...

  • ServiceNow SecOps Developer/Lead/Architect

    19 hours ago

    Delhi, Delhi, India QBrainX Full time

    Job Title : ServiceNow SecOps Developer / Lead / ArchitectExperience : 5 to 15 YearsLocation : Remote (India)Joining Preference : Immediate Joiners / Candidates Available Within 15 to 30 DaysJob Description :We are looking for experienced ServiceNow Security Operations (SecOps) Developers, Leads, and Architects to join our dynamic team. The ideal candidates...

  • ServiceNow Senior Developer/Lead/Architect

    19 hours ago

    Delhi, Delhi, India QBrainX Full time

    Job Title : ServiceNow Senior Developer / Lead / ArchitectExperience : 5+ to 13 yearsLocation : Remote (India)Job Type : Full-TimeJob Description : We are looking for a ServiceNow Senior Developer / Lead / Architect with strong hands-on experience in ITSM and at least one of the following ServiceNow modules : GRC / SecOps / ITOM is required. The ideal...

  • ServiceNow Systems Engineer

    9 hours ago

    Delhi, Delhi, India beBeeServiceNowArchitect Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title : ServiceNow ArchitectWe are looking for an experienced professional who can lead the architecture and design of ServiceNow solutions focusing on Strategic Portfolio Management (SPM) and Enterprise Architecture (EA) modules.The ideal candidate will have strong hands-on implementation and architecture design experience in the ServiceNow ecosystem,...

  • ServiceNow Solution Expert

    11 hours ago

    Delhi, Delhi, India beBeeSolution Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

    Solution Architect RoleA ServiceNow Solution Architect is responsible for designing and delivering technical solutions to address specific business challenges. The primary focus of the Solution Architect is on projects or functional areas within the broader enterprise framework, crafting solutions that meet immediate needs while fitting seamlessly into the...