Client Engagement Director

4 days ago

Erode, Tamil Nadu, India beBeeClient Full time ₹ 12,34,567 - ₹ 23,45,678

Seeking Experienced Client Strategist

Job Description:

We are looking for a seasoned client engagement professional to develop and nurture relationships with key enterprise clients. As a trusted advisor, you will be responsible for fostering strong partnerships, ensuring successful adoption of our solutions, and driving long-term business value.

This senior role requires a unique blend of strategic thinking, technical expertise, and exceptional communication skills. You will work closely with cross-functional teams to deliver tailored solutions that meet the evolving needs of our clients.

Responsibilities include:

  • Building and maintaining relationships with a portfolio of enterprise clients.
  • Understanding client strategies, challenges, and technical environments to provide expert guidance.
  • Leading onboarding, executive reviews, and strategic planning sessions to ensure alignment and success.
  • Representing client interests internally by collaborating with Product, Engineering, Sales, and Customer Success teams.
  • Conducting executive-level discussions and aligning solutions with client objectives.
  • Utilizing data, KPIs, and market insights to provide actionable recommendations and measurable value.
  • Identifying opportunities for growth through upselling, cross-selling, and expansion.
  • Translating client feedback into actionable improvements in products and services.
Required Skills and Qualifications:

To succeed in this role, you will require:

  • 10+ years of experience in account management, client success, or consulting within a technology environment.
  • Proven track record of managing complex, multi-stakeholder enterprise relationships.
  • Knowledge of enterprise IT and cloud infrastructure (AWS, Azure, GCP).
  • Strong communication, negotiation, and executive-level presentation skills.
  • Ability to build trust and influence senior decision-makers.
  • Proficiency in CRM systems (Salesforce, Zoho) and experience with data-driven engagement.
  • Bachelor's degree in Business/Technology; MBA is an advantage.
Benefits:

As a member of our team, you will enjoy:

  • The opportunity to work with leading enterprise clients and drive their digital transformation journeys.
  • A collaborative and dynamic work environment that fosters growth and innovation.

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