Exceptional Client Experience Professional

3 days ago

Bengaluru, Karnataka, India beBeeRelationship Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: Client Services Manager

We are seeking a highly skilled and experienced Client Services Manager to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional client experiences and building strong relationships.

About the Role:

The primary responsibility of this role will be to serve as the main point of contact for assigned clients, ensuring smooth communication and timely delivery of projects. This includes managing budgets, timelines, and vendor coordination to ensure seamless project execution.

Key Responsibilities:
  • Serve as the primary point of contact for assigned clients, ensuring effective communication and timely delivery of projects.
  • Build long-term relationships with clients by consistently delivering high-quality experiences.
  • Pitch our services and capabilities to decision-makers (CXOs, CMOs, HR heads, Procurement teams).
  • Collaborate with creative, production, and operations teams to ensure timely execution of events.
  • Manage multiple projects, deadlines, and client expectations simultaneously.
Requirements:
  • 4+ years of experience in client servicing and business development within event management, advertising, or experiential marketing industry.
  • Graduate/Postgraduate in Marketing, Business, or Mass Communication preferred.
  • Strong client relationship management and interpersonal skills.
  • Proven track record of sales/business development in corporate events or experiential marketing.
  • Creative problem-solving approach and strong attention to detail.
  • Proficiency in MS Office (PowerPoint, Excel, Word); CRM knowledge is a plus.
What We Offer:

We offer a dynamic work environment, opportunities for growth and professional development, and a competitive compensation package. If you are a motivated and results-driven individual who is passionate about delivering exceptional client experiences, we encourage you to apply.

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