Client Experience Professional
3 days ago
We are seeking a Client Service Associate I to join our team and contribute to delivering exceptional client experiences.
- Act as the primary point of contact for clients, addressing inquiries and concerns promptly and professionally.
- Coordinate and facilitate client meetings, including scheduling, agenda preparation, and documentation.
- Assist in developing client service strategies to enhance customer satisfaction and retention.
Collaborate with internal teams to ensure client needs are met and projects are executed effectively and efficiently. Provide administrative support, such as maintaining client records, preparing reports, and managing correspondence.
Requirements- Bachelor's degree in Business Administration, Communication, or a related field is preferred.
- Previous experience in customer service, client relations, or a similar role is advantageous.
- Strong interpersonal and communication skills, with the ability to build and maintain positive relationships with clients and colleagues.
- Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
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