
ITES Customer Experience Associate
2 weeks ago
We are seeking a highly skilled professional to deliver exceptional customer experience. As a key member of our support team, you will be responsible for providing timely and professional support to our clients through various channels.
Key Responsibilities:- Maintain accurate records and respond to incoming support calls, tickets, and chats in a timely and professional manner.
- Interact daily with end-users to interpret and resolve client support issues, ensuring high levels of satisfaction.
- Collaborate with clients and vendors to identify areas of improvement and implement solutions that enhance the overall experience.
- Manage escalated system issues, collaborating with internal teams to ensure prompt resolution.
- Grow into client-facing responsibilities, including on-site support to empower end-users with confidence and knowledge on our systems.
- Contribute to the development of our applications by testing technology and updating support collateral.
- Perform administrative tasks related to supporting system applications, maintaining accuracy and efficiency.
This role is part of our ITES industry team, specializing in customer experience, KPO, BPO, and associated technologies.
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Hotel Sales Manager
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Manali, India Seven Consultancy Full timeJOB DETAILS 1.Monitor, route, and answer incoming support calls, tickets and chats2.Interact daily with end users to effectively interpret and resolve client support issues 3. Serve as a proficient Associate Analyst for clients; delving into client and vendor processes, serving as the expert from a functional level 4.Manage and monitor escalated system...
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Manali, India Seven Consultancy Full timeJOB DETAILS 1.Establish relationships and engage at executive levels within assigned accounts to identify and sell Citrix products and services direct to the company’s most strategic, complex named accounts. Strong customer interaction at the Sr. Management level with support on forming a relationship with C level contacts within these accounts.2.Provides...
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Housekeeping Associate
7 days ago
Manali, India The Hosteller Full timeJob Role: Housekeeping Associate Duration: Full Time Location: Could be anywhere The Hosteller is situated Experience: 1-3 years**Responsibilities**:_ Housekeeping is one of the most important departments for the hostel as we at The Hosteller give utmost importance to maintaining a clean and hygienic environment at all our hostels. Hence, it is very...
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Guest Service Associates
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Manali, India Alt Life Full timeJob Responsibilities for a Guest Service Associate: - **Welcome and Greet Guests**: Provide a warm and friendly welcome to guests as they arrive, ensuring a positive first impression of the establishment. - **Check-In and Check-Out Procedures**: Efficiently handle the check-in and check-out process, including verifying guest information, assigning rooms,...
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Housekeeping Associate
2 weeks ago
Manali, India Olive Grand View Full timeA Housekeeping Associate is responsible for maintaining the cleanliness and tidiness of guest rooms and public areas within a facility, including tasks like making beds, changing linens, cleaning bathrooms, vacuuming, dusting, removing trash, and replenishing amenities, ensuring a high standard of hygiene and guest satisfaction is upheld at all times. Key...
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Customer Associate
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Manali, HP, IN Jio Full timePosted Date 07 Sep 2021 Function Business Area Freelancer Location Manali Job Responsibilities 1 Acquire new customers 2 Call Jio Customers and explain them about Jio s Recharges 3 Assist the customers in completing Jio Recharge 4 Sell new Jio connections to prospective customers 5 Resolve customer queries within agreed...
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