Guest Service Associate

**Job description** **Company Description** We are a luxurious mountain **Four Star Resort** situated in **Naggar of Manali**. Experience top-notch **hospitality** amid the majestic Himalayas. **We offer luxurious rooms with all the necessary amenities, panchakarma therapies, fine dining, and recreational activities**. **Role Description** **Anand...

Job Responsibilities: - Clean and maintain guest rooms, bathrooms, and public areas as per hotel standards. - Ensure timely replenishment of amenities and linen changes. - Assist in laundry operations when required. - Report maintenance issues and lost & found items to the supervisor. - Follow hygiene and safety protocols while using cleaning equipment and...

A Housekeeping Associate is responsible for maintaining the cleanliness and tidiness of guest rooms and public areas within a facility, including tasks like making beds, changing linens, cleaning bathrooms, vacuuming, dusting, removing trash, and replenishing amenities, ensuring a high standard of hygiene and guest satisfaction is upheld at all times. Key...

Position: Service Trainee Location: The Cozy Nook, Manali Reports To: Service Supervisor Department: Food & Beverage Service Job Summary We are looking for a friendly and approachable Service Trainee to join our hospitality team at The Cozy Nook, Manali. The role is ideal for individuals passionate about delivering exceptional guest experiences by...

**Key Responsibilities**: - Provide **excellent guest service** and maintain a friendly demeanor at all times. - Assist **guests with check-in and check-out procedures.**: - **Handle guest inquiries and resolve complaints promptly.**: - Maintain cleanliness and neatness of **guest rooms and public areas**. - Support other departments as needed to ensure...

Key Responsibilities: - Greeting and serving guests in a professional manner - Taking food & beverage orders and ensuring timely service - Maintaining cleanliness and hygiene of the dining area - Assisting in daily restaurant operations - Providing excellent customer service with a positive attitude **Requirements**: - Previous experience in...

Looking for skilled Front Office Associate for a boutique hotel (9 room + restaurant) in Manali, HP. 1) Skilled in Hotel FO and Guest Handling. 2) Graduate in Hospitality preferred. (B.Sc., BHM, BA etc. in Hospitality) 3) Should have good communication skills. 3) Should have experience of working in hotels previously. 4) Should be able to speak in Hindi...

**Service Supervisor at The Cozy Nook** Location: The Cozy Nook, Manali Reports To: Operations Manager Department: Food and Beverage Service Key Responsibilities 1. Team Leadership and Training: - Supervise and mentor service staff to ensure seamless operations. - Conduct training sessions to maintain high service standards and familiarize the team...

1. Guest Check-in/Check-out: Ensure a warm and efficient welcome and departure experience for all guests. 2. Front Office Operations: Manage front office operations, including handling guest inquiries, resolving issues, and providing information on hotel services and facilities. 3. Customer Service: Provide exceptional customer service, ensuring that all...

Supervise and coordinate housekeeping associates to maintain cleanliness and hygiene standards. - Inspect guest rooms, public areas, and back-of-house spaces for quality control. - Manage housekeeping inventory, including linen, cleaning supplies, and guest amenities. - Train and mentor housekeeping associates, ensuring adherence to SOPs. - Coordinate room...