
Expert Application Support Technician
22 hours ago
We are seeking a highly skilled professional to provide technical support for on-prem and cloud applications.
Main Responsibilities:
- Provide timely support for application and system issues.
- Monitor application performance and alerts.
- Troubleshoot and resolve technical issues or escalate as required.
- Support production deployments, patching, and configuration changes.
- Develop and maintain system documentation and dashboards.
- Collaborate with development, operations, and business teams.
- Follow incident, change, and problem management practices.
Key Skills and Qualifications:
- Proficiency in Linux/Unix.
- Windows operating systems.
- SQL database management.
- Shell scripting and automation.
- Monitoring tools and technologies.
- CI/CD pipelines and SDLC methodologies.
- Agile and Scrum frameworks.
- Application support and maintenance.
- Incident and problem management.
Benefits of Working with Us:
We offer a dynamic work environment that values innovation and customer satisfaction. We provide opportunities for growth and development, allowing you to reach your full potential.
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