NOC Operations Lead

3 weeks ago


Chennai, Tamil Nadu, India Siemens Technology and Services Private Limited Full time
Key Responsibilities:

• Manage a 24/7 team responsible for monitoring, troubleshooting, and maintaining the performance of customer fleet depots including multiple types of chargers and vehicle telematics.

• Develop and execute NOC strategy for regular operations and support of customer's EV charging infrastructure and vehicles under management.

• Collaborate with cross-functional teams in Europe and NAM, external partners, and regional partners to ensure successful program implementation.

Requirements:

• 3+ years of experience in a leadership position.

• Excellent communication and socially confident.

• Experience dealing with and defining ITIL processes like Incident Management, Problem and Knowledge Management etc.

• Proficient in English – both written and verbal.

Desirable:

• ITIL Certification.

• Phone support experience with US/UK customers.

About Siemens:

Siemens Technology and Services Private Limited - Empowering people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you?
  • NOC Operations Lead

    4 weeks ago


    Chennai, Tamil Nadu, India Siemens Technology and Services Private Limited Full time

    About the RoleWe are seeking a highly skilled NOC Operations Lead to join our team at Siemens Technology and Services Private Limited. As a NOC Operations Lead, you will be responsible for managing a 24x7 team that proactively monitors, troubleshoots, and maintains the performance of customer fleet depots, including multiple types of chargers and vehicle...

  • NOC Operations Lead

    3 weeks ago


    Chennai, Tamil Nadu, India Siemens Technology and Services Private Limited Full time

    About the RoleWe are seeking an experienced NOC Operations Lead to join our team at Siemens Technology and Services Private Limited.Key ResponsibilitiesAs a NOC Operations Lead, you will be responsible for managing a 24x7 team that proactively monitors, troubleshoots, and maintains the performance of customer fleet depots, including multiple types of...

  • NOC Operations Lead

    1 month ago


    Chennai, Tamil Nadu, India Siemens Technology and Services Private Limited Full time

    About the RoleWe are seeking a highly skilled NOC Operations Lead to join our team at Siemens Technology and Services Private Limited. As a key member of our operations team, you will be responsible for managing a 24x7 team that proactively monitors, troubleshoots, and maintains the performance of customer fleet depots, including multiple types of chargers...


  • Chennai, Tamil Nadu, India Freshworks Full time

    About the RoleFreshworks is seeking an experienced Senior Manager to lead our AI-driven Network Operations Center (NOC) team. As a key member of our global operations team, you will be responsible for overseeing day-to-day NOC operations, ensuring efficient resource allocation and workload management.Key Responsibilities:Manage and provide visionary...

  • Senior Manager

    4 weeks ago


    Chennai, Tamil Nadu, India Freshworks Full time

    Job Title: Senior Manager - Cloud Operations LeadAbout the Role:Freshworks is seeking a Senior Manager - Cloud Operations Lead to join our team. As a key member of our cloud operations team, you will be responsible for leading the development and implementation of AI and automation strategies to optimize network performance and enhance fault detection...

  • Senior Manager

    1 month ago


    Chennai, Tamil Nadu, India Freshworks Full time

    Job SummaryFreshworks is seeking a Senior Manager to lead our Cloud Operations team. As a key member of our technical leadership team, you will be responsible for overseeing the day-to-day operations of our cloud infrastructure, ensuring efficient resource allocation and workload management. You will also be responsible for driving the adoption of AI and...


  • Chennai, Tamil Nadu, India PLANET SOLUTIONS Full time

    Job Title: Network Operations Centre (NOC) EngineerLocation: ChennaiExperience: 1+ yearsJob Responsibilities:Ensure all support requests are up to date and in hand at the end of each shift, handing over any outstanding issues to shift staff.Keep customers informed of the progress of the fault and ensure the system is updated regularly.Perform collaborative...


  • Chennai, Tamil Nadu, India PLANET SOLUTIONS Full time

    Network Operations Center Engineer – NOC L1 SupportJob Title: Network Operations Center Engineer – NOC L1 SupportJob Responsibilities:Ensure all support requests are up to date and in hand at the end of each shift, handing over any outstanding issues to shift staff.Keep customers informed of progress and update systems regularly.Collaborate on tier 3...

  • Senior Manager

    1 month ago


    Chennai, Tamil Nadu, India Freshworks Full time

    Job Title: Senior Manager - Cloud OperationsAt Freshworks, we are seeking a highly skilled Senior Manager to lead our Cloud Operations team. As a key member of our organization, you will be responsible for overseeing the day-to-day operations of our Network Operations Center (NOC) and driving the adoption of AI and automation technologies to enhance our...


  • Chennai, Tamil Nadu, India PLANET SOLUTIONS Full time

    Job Title: Management Trainee NOC L1 SupportLocation: Our global networkExperience: 1+ yearsJob Responsibilities:Ensure all support requests are up to date and in hand at the end of each shift, handing over any outstanding issues to shift staffKeep customers informed of progress and ensure system updatesPerform tier 3 network technical support, notification,...


  • Chennai, Tamil Nadu, India Mindsprint Full time

    {"Job Title": "IT Infrastructure Operations Specialist", "Location": "Chennai", "Job Type": "Full-time", "Job Summary": "We are currently seeking an experienced IT Infrastructure Operations Specialist to oversee and manage daily operations of the IT infrastructure, including Service Desk, Network Operations Center (NOC), and network systems.", "Key...


  • Chennai, Tamil Nadu, India Intelsat Full time

    Job SummaryThis position will be responsible for leading the delivery of world-class service to Intelsat's managed services customer base. The successful candidate will drive staff development, enhance service support models, achieve unmatched service availability, and produce outstanding customer experiences.Key ResponsibilitiesLead a team of shift...

  • Operations Team Lead

    16 hours ago


    Chennai, Tamil Nadu, India NielsenIQ Full time

    At NielsenIQ, we are seeking a highly skilled Operations Team Lead to drive the delivery of our client offerings. In this role, you will be responsible for leading a team of Data Processing Analysts and overseeing the operational design and delivery of our client solutions.About UsNielsenIQ is a global measurement and data analytics company that provides...


  • Chennai, Tamil Nadu, India NielsenIQ Full time

    About the RoleWe are seeking a highly skilled Senior Operations Manager to lead our client solutions team. As a key member of our operations department, you will be responsible for driving the operational design and delivery of our client offering.Key Responsibilities:Act as the main point of contact for client database operational queries and ensure overall...

  • Senior Manager

    3 weeks ago


    Chennai, Tamil Nadu, India Freshworks Full time

    About This RoleWe are seeking a highly skilled Senior Manager to lead our Network Operations Center (NOC) team. In this role, you will be responsible for managing and providing visionary leadership to a team of NOC engineers, fostering a culture of collaboration, innovation, and technical excellence.Key ResponsibilitiesOversee day-to-day NOC operations,...


  • Chennai, Tamil Nadu, India NielsenIQ Full time

    About the RoleWe are seeking a highly skilled Senior Operations Manager to lead our client solutions team. As a key member of our operations department, you will be responsible for driving the operational design and delivery of our client offering.Key ResponsibilitiesAct as the main point of contact for client database operational queries and ensure overall...


  • Chennai, Tamil Nadu, India NielsenIQ Full time

    About the JobWe are seeking a highly skilled and experienced Team Lead to join our NielsenIQ team. As a key member of our operations department, you will be responsible for leading a team of Data Processing Analysts and driving the operational design and delivery of our client offering.Key Responsibilities:Act as the main point of contact for client database...


  • Chennai, Tamil Nadu, India Siemens Technology and Services Private Limited Full time

    About Siemens Technology and Services Private LimitedWe empower our people to stay resilient and relevant in a constantly changing world.Job SummaryWe are seeking an experienced professional to lead our Network Operations team, responsible for proactively monitoring, troubleshooting, and maintaining the performance of customer fleet depots.Key...


  • Chennai, Tamil Nadu, India NielsenIQ Full time

    About the RoleNielsenIQ is seeking a Senior Operations Manager to lead and drive the operational design and delivery of our client offering. As the main point of contact from operations to internal client services, you will be responsible for overall operation's department quality performance monitoring, reporting, and analysis by driving an on-going focus...

  • Senior Technical Lead

    1 month ago


    Chennai, Tamil Nadu, India ATech Full time

    Job Title: Senior Technical LeadJob Summary:We are seeking a highly skilled Senior Technical Lead to join our team at ATech. The successful candidate will be responsible for leading our network operations team and ensuring the smooth operation of our data infrastructure.Key Responsibilities:Manage and troubleshoot network-related issues using various tools...