ServiceNow Expert

4 weeks ago


Bengaluru, Karnataka, India Globant Full time

Key Responsibilities:


We are seeking a highly skilled ServiceNow Developer and Architect to join our team at Globant.


Technical Requirements:



  • Strong understanding of the core ITSM applications (Incident, Problem, Change, Service Request) within ServiceNow.
  • Experience of implementing Service Mapping, Discovery & Orchestration, Service Portal.
  • Ability to write JavaScript code that is easy to read, follows standards with extensibility and reuse in mind.
  • Strong knowledge of developing on the ServiceNow platform and enterprise architectures.

Benefits:



  • Excellent understanding of the ways in which ServiceNow can be configured and customized and scripting within the tool.
  • Knowledge of how to assess the performance of a ServiceNow environment, how to diagnose performance problems, and best practices for improving performance.
  • Knowledge of Inbound/Outbound Email Notifications.
  • Knowledge of Import Sets, Update Sets, REST/SOAP integrations.

Preferred Skills:


(Added Advantage) Experience of implementing the Service Portal on ServiceNow.



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