ServiceNow Expert
4 days ago
Job Requirements:
We are seeking a highly skilled ServiceNow expert to lead our platform efforts at ScaleneWorks. The ideal candidate will have extensive knowledge of ServiceNow capabilities, modules, and functionalities, including Incident Management, Change Management, Service Catalog, and Reporting.
Certifications such as Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) are a plus.
The candidate will work closely with stakeholders to gather business requirements, develop prototypes, and lead tasks required for implementation and maintenance of ServiceNow applications.
Key skills include IT Service Management (ITSM) processes, frameworks, and best practices (ITIL), as well as proficiency in JavaScript, HTML, CSS, and other web technologies used for ServiceNow customization and development.
Experience with integration technologies such as REST, SOAP, and MID Server is also required.
The successful candidate will have excellent analytical, problem-solving, and troubleshooting skills, with a keen attention to detail, and strong communication and collaboration skills.
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